McDonald's Menu Prices at 7495 Gall Blvd. ★2.5 (114)

Don’t go here. I had positive experiences the first few times since it’s a newer McDonald’s but tonight, I ordered 3 burgers for myself and my family and all 3 had raw patties on them. I tried to submit a complaint through the McDonald’s app, but it’s seemingly near impossible to actually submit a ticket tied to a recent order (which is very easy to do with uber eats and DoorDash). I tried calling this location 5 times since the app instructs you to contact the location, but no one picked up. Each call rang indefinitely until someone on their end hung up each time.

I rarely do reviews. I'm of an age that tries something and you either like it or you don't. Some of the posts are a little unfair, especially as it pertains to this location. I also do less fastfood than I did in the past, but my experience with this location has been pretty good. The staff are professional and courteous. The food (McMuffins) are hot/warm and delicious. The service is fast and the price is reasonable. The coffee is always hot and fresh, at least when I go there. And refills are available upon request. 👍

The worst crispy chicken sandwich ever! It's was stringy and chewy. Straight disgusting. I'm only going to the other McDonald's in Zephyrhills from here on out. Couldn't even finish it. Straight trash!!!

They literally park you for every order just to keep their times down, but they can't even get your order correct. If you don't happen to check your bag, you have to take more time out of your day to drive all the way back and wait yet again for them to fix their mistake. If they insist on parking every single car, they need competent people to double-check the order before it goes out.

SLOOOOOOWWWWWW! Omg!!!! This must be one of the slowest McDonald’s I’ve ever been to. I’ve seen a smaller staff work faster at MUCH busier locations, and with quality food. Although the kitchen is mostly hidden so it’s hard to see how many people were actually back there and what they’re doing. The staff is nice and they are actually working rather than goofing off, but despite not having a dedicated front counter staff, they were never even close to FAST food. In fact, saw a man wait over 3 min for a refill on his soda. Why, because this location decided to not have refills on the floor and not have the appropriate kitchen setup and staff to manage. I’m sure mobile orders have also made things difficult, but staffing is important as is the ability to multitask and overlap and get work done as a team. Needless to say I had to wait 27 minutes for 2 happy meals, a small fry and 2 extra large fries. Only to have one fry bagged upside down so nothing was in the container and one of the large fries missing. Issues were resolved without hassle, but after 27 min the last thing you should have is an incorrect order. Food wasn’t bad but the fries were undercooked (despite being ordered as well done). But again, if you’re waiting 27 min, food better be perfect. It wasn’t. This was 1:30pm on a Saturday. Very few inside customers (3-4 at any time including me) and the drive through wasn’t long either. Only one mobile pickup was made during that time. Despite only 4 customers inside, there was NOT sufficient parking as I was forced to either park in curbside pickup, drive thru waiting or the next business over. And to make things worse, there is another McDonald’s about an hour a way right off the major highway, which further limits traffic at this location. Yet somehow, slow was the only possible scenario. All in all, the assessment is simple…. NEVER COMING BACK.