McDonald's Menu Prices at Albany — 31707 ★3.2 (1068)

I was there at11:30, ordered a large fry and medium sprite.after leaving I began to eat and the fries was cold as heck. Not even warm. They tasted stale. There are no decent fast food restaurants in Albany Ga. People don’t care what they serve you. I will just keep my hard earned money in my pocket. I wish I could give 0 stars.🤬🤬🤬

I almost hate to give this review because the last time we went here, they did a great job. I ordered breakfast on the app at 10:25am, paid, and got confirmation. (Order # IT13) My daughter went to pick it up curbside and messaged me with the spot # she was at so I could update the app and have the food brought out. When I did, the app gave me a message apologizing, saying that the order had been canceled at 10:33am -- the same time we put the spot number in. She went in to find out what happened and what could be done, she was told by the manager, (who had a terrible attitude), that the app did it automatically and there was nothing she could do. Furthermore, it was now a few minutes after breakfast ended, so she couldn't even ameliorate the situation by replacing the order in person. No apology, no regret, no concern for a customer who just drove through the rain to get a meal, no $5 gift card, not even an ask of how they could make it up to us. I listened on the phone as the manager spoke with my daughter, then scurried off mid-conversation because the store was getting busy. Her attitude was ridiculous -- almost bullying -- and I'm leaving this review to try to let enough of my anger about her in particular to avoid going up there and losing it. My daughter is very nonconfrontational, and this crappy woman preyed upon her kindness to excuse her laziness and unwillingness to help fix a mistake made by her store. Customer service should be a basic principle in any service industry, but evidently, this particular manager doesn't agree.

I was out shopping had gotten very hungry and I spotted the McDonald's. I went through the drive through, the line wasn't long, and customer service was good . I ordered the crispy chicken sandwich meal and I waited until I got home to eat. To my surprise the fries were the only part of the meal that was good. The meat was not fresh, it was fried to hard and I was truly upset!!!! I tried calling the restaurant several times to speak with a manager and no one ever answered. I truly feel an establishment that popular should have someone to answer the phone. Needless to say, I haven't been back and if the phone doesn't work, remove it!!!

Best mcdonalds ive been to, never messed up my order, never took too long.

Did a revist after about a year ago and everything was nice this time, good job Mrs. Von