McDonald's Menu Prices at Cartersville — 30120 ★3.3 (726)

I just went here with a mobile order. The person at the window was very kind and helpful when my app was not working. But sitting there waiting at the window, I heard employees laughing and screaming very loud in the background, horse playing around. Very unprofessional. Then I went to the window to get my food and I had ordered extra sauce on my sandwich and it was ridiculous the amount they put. It was like they squeezed sauce into the bag and shook it up. It was an absolute mess of a meal. It was almost unedible. I’m aware it’s a McDonalds and mistakes are made but this was ridiculous. Fix your store and employees.

My husband ordered our kids happy meals. When get got to the window the lady told him he had already been cashed out and the just walked away. Another lady came and told him the same thing and just walked away. Didn’t give him the chance to ask what that meant. So he pulled to the next window to ask that person and they did the exact same thing. He had all 3 kids in the car and they are very young. No one would answer him or give him the food. That place is absolutely disgusting. Their customer service is absolute garbage. You can’t call cause they won’t answer the phone.

This location is a hop and skip away from my home. But, I tend to go where the service is a lot faster for curbside pickup. Over 12 mins for my small order of food to come out. The drive- thru was packed. So, I use curbside for faster service, not here. So, I spot a car that has not order yet in the line, as I go around to park in the pickup spots. That vehicle made it to tge pickup window and many more followed. Before my warm, not hot food came out to me. No apologies. Why have it, if you are not prioritizing it. Why have it at your store. Oh, possibly because the app offers it. This was the 4th time in months this has happen. I do a drop off and pickup at the high school. She wants food... Chick fl la. It is. Or Wendy's.

Waited 25 minutes for an order taken at the cash register and I ended up asking for a refund The manager didn't even apologize for the wait while other customers were standing almost 15 to 20 minutes waiting for their food. Poor customer service all around.

I ordered me some food yesterday at this McDonald’s they left out my chicken nuggets so a call back and it took two calls for somebody to answer me so when somebody answered, they said that I can come back in and get them and when I come in, I’m standing there for a while and nobody’s answering me they just walked past me without asking me. Do I Need anything I called and called and nobody answered the phone. This is like my fifth time calling for a refund because at this point I don’t even want the chicken nuggets anymore. I just want my money back.