McDonald's Menu Prices at 4174 Salem Road ★3.2 (2224)

How could you mess up a simple order? It’s written wrong on the box too. I asked for a bacon cheese quarter with ONLY cheese and bacon. Plain..The person repeated it to me in the microphone. How did it come out wrong? The reason people ask for certain things to not be on their food is because they have food allergies…this is not cool. I bit into it and BOOM…I need a refund or something….yall need to make this right, and teach your employees to pay attention.

I’m honestly beyond disappointed. Prices keep going up, but the quality is clearly going down. How do you charge more and serve less? Just take a look at the food I received (photos attached). One sandwich had a partial hamburger patty, and the other was burnt up You’re telling me no one in the kitchen noticed this before it went out? Or did you just not care? I shouldn’t have to open up my kids’ sandwiches just to make sure there’s actually something in there — and that it’s edible. That’s ridiculous. We spend our money expecting decent food, not something slapped together without a second thought. McDonald’s used to stand for consistency and quality. Lately, it just feels like we’re being ripped off. Do better.

Customer service was slow! If the food fresh or at least warm things may have been better but get home and this burger like this is awful! Awful food management and customer service to even serve this garbage. No onions or mustard on the burger and meat dried out and hard

1 Star I ordered a single Filet-O-Fish at this McDonald’s (#20827, 4174 Salem Road, Covington, GA), and they gave me a double—something I absolutely did not ask for. On top of that, the sandwich was a greasy, slapped-together mess. Completely unappetizing and unacceptable. This isn’t a small mistake. It’s a sign of carelessness and lack of respect for customers. I expect to receive exactly what I ordered—nothing more, nothing less. Instead, I got a sandwich that looked like it was made in a rush and thrown in the box. To make it worse, the service was rude and dismissive. I’ll be returning the sandwich and won’t be coming back to this location. If this is how they treat paying customers, they shouldn’t be surprised when people take their business elsewhere. Do better, McDonald’s.

Not actually 24 hours. They "restart their system" at whoever knows when. 3:30? 3:00? 2:30? 4? 4:30? All times I've come in after placing a mobile order, just to be told "you can't pick it up, our system is down." If your system goes down for an hour or two every night, you're not a 24 hour store. Stop accepting mobile orders and PAYMENT when you know you won't fulfill them. Wasting people's time and effort. Just close for the hour or 2, do all the stuff you want, and then reopen. Also they can't seem to get breakfast orders right. Multiple times they give me the wrong thing, and they also don't pick up the phone. They send calls straight to the franchise owners who can't fix any of your problems.