McDonald's Menu Prices at 1414 Pleasant Hill Rd ★3.5 (1821)

Every time I go to this McDonald's they always get my order incorrect. Their food is sloppy. And I pay extra for extra items that I do not ever receive on my burgers. I just got a Big Mac meal in the Big Mac doesn't even look like a freaking Big Mac it looks like a freaking double cheeseburger.. this is absolutely the worst McDonald's I have ever gone to I highly recommend to never go in order food there it's terrible.. that is my supposed Big Mac. Absolutely horrible. I will never eat there again that's for sure.

I walked in at around 10am on 2/12/26 and everyone greeted me. The lady’s up front were really sweet and nice. They made sure my order was correct. I will be coming back more

The store manager, Leonor is horrible! After an interaction with her last week, where it took 5 tries to get a well done, scrambled egg, this morning, 2/7/26, I placed an order for 2 egg and cheese bagels with the eggs well done. One employee made the egg perfectly, while another employee gave me runny slop. I requested they remake the egg. Jonathan, another slouch of a manager there, brings the new and much improved egg to me, but had a message from Leonor that I pretty much needed to take what they give me and stop complaining. Well, that was stupid. I have a lengthy background in the food industry - from a college degree, working in the industry doing "grunt" jobs, owning a catering company, and now involved in policy and consulting. I was having none of Jonathan or Leonor's ignorance. I have always asked for and received scrambled, well done eggs - which is an option on the register, so why now? This McDonald's is abysmal, as no one in management is ever fired or reprimanded, although, there are several customer complaints, and little visitors named roaches on occasion. All the management, including the district manager are friends, so complaining to corporate or whoever is absolutely useless. The owners are absentee, and could care less. They have some great employees, but they are overshadowed by extremely poor management who need to go! Starting with Leonor.

The wrapper said Sausage Egg McMuffin, but inside is ham not sausage😔

Their soda machine is not working for 2 days, they know about it but still are cheating customers and giving them bad drinks. I challenged them today and asked for Orange juice instead of Diet Coke. The store manager Gabi got very rude claiming it was not her problem and charged me $4 for orange juice. I have been there daily customer, but no more mow