McDonald's Menu Prices at 149 S Clayton ★3.5 (1420)

Im not the type to leave bad reviews because i always see the light in things and i worked in customer service as well, The staff were completely rude and they gave me a face when i asked to repeat because i couldn’t hear because i lost hearing in one ear. My food was extremely salty, my coke was watered down, and i found a hair inside my bag, I asked for a few more sauces because i have kids and the girl with the hijab straight up told me no, i understand being under stressed but there was no line it was just me. don’t ever come here.

Staff needs to be more attentive. To be specific, dont just put food on. The counter, yell out the number and walk away. The customer may need something, like a drink carrier. Also, think ahead. If you have an order with 5 - 6 drinks, they are probably going to need a drink caddy. Being thoughtful and delivering good customer service is sooo easy. It takes so little effort but can make a huge impression.

Placed lunch order with the app to pick up in drive thru on a Monday! It was between 1130 & noon but this location wasnt too busy! The girl in the pick up window didnt seem too happy to be there! No greeting I was offered a wrong drink i had 2 orders in seperate bags then i was asked. What did i order? I had paid with debit card asked could i please get change for a 20 and was told No! I could pull up and she would check! I said i wont pull up you still have 1/2 my food! She said the manager said sorry No change! I said why i am a paying customer and asking for change! She again said sorry No handed my bags and shut the window in my face! What is up with that? No thank you no have a good day have a bad day Nothing!! How rude! Wont spend money at this location again!!

Well seriously shout out to Tia who keeps the store nice and clean nevertheless service MOST CERTAINLY gets a 1 star FOR MORNING SHIFT i come to This location after work because it’s convenient However it’s not all the staff Because sometimes I’m greeted with nice genuine energy, but for today it was completely unsettling and very disappointing as well as unpleasant I entered the building no greetings which is awkward considering ITS MCDONALDS how you work at McDonalds with a bad attitude it’s supposed to be a happy place nevertheless I say to the employees that if they came to my job they would be greeted by the time their foot touches the door however they chatted amongst each other about the statement I made ,moving forward I place a order using the kiosk for a Medium Iced vanilla coffee but with cash you have to go to the front counter as I’m at the front counter waiting the young Hispanic manager looks at me rolls her eyes and didn’t acknowledge me ok fine I stand there in silence she eventually comes and tells me my total literally SNATCHES THE money OUT MY HAND for what reason she has a attitude is beyond me and if their cameras actually work IM SURE IT can be reviewed to see that what I am saying is true furthermore When my drink is brought by the same lady it is slammed on the counter and it’s not even full so I ask can they fill my cup all the way and the other older Hispanic manager asked what did I say they fill it up bring it back at this point I’m not even sure if it’s safe to drink the drink anymore it’s hard to trust a drink when the people Preparing it has such disgusting ENERGY for whatever reason. Outside of that the restaurant stays clean and of course the food is good or I wouldn’t have 15k points and like I said it’s just the morning shift and it’s not everyone on the morning shift

I took my child to McDonald 10/27 round 9pm We go here very often and never have an issue with food other than cold fries but when I was woken out my sleep to my baby girl throwing up on me around 4am and she not even sick had me very concerned After cleaning my child up I check her room to see she had throw up in her bed previously this morning before she got in my bed As a RGM of my own store my first through was to check what she ate and which was nuggets fries and apples looking at the date on the apples I was in disbelief that they had an expire date of 10/27 @3:32pm My child consumed these apples around 11/12 at night (don’t mind her sleep schedule) This is unsafe and unprofessional behavior coming from a fast food restaurant y'all will be hearing from me later today with the health department and I will be pursuing charges against this restaurant because as a young single mother and a store managers this is an unconvinced to me and my child who will be out of school and me out of work due to y’all neglected for food safety and protocol FOOD SAFETY IS YALL NUMBER ONE JOB OTHER THAN CUSTOMER SERVICE