McDonald's Menu Prices at 2701 Montgomery St ★3 (2332)

I went to McDonald's like I normally do and the kiosk wouldn't work, only this time the staff didn't want to run the register, they asked me to leave because they didn't want to take my order. The manager then called the police and when they arrived the police automatically arrested me. I suggest shutting this whole establishment down. I have the money. I have the points to get free food. I was humiliated a couple days after Christmas because of this establishment. I suggest reprimanding the Manager. Time was 12pm on December 27th, 2025. All I wanted was a cheeseburger. I rode my bike there from my house just to get a cheeseburger. Now my bike is stolen and lost. Now let that sink in... My son is a Ronald McDonald child. I donate to the Ronald McDonald foundation. This is an absolute outrage.

The manager who is big, black, and bald was rude. I ordered a big breakfast with pancakes. I politely ask if I could order a steak instead of sausage in the pick up window and willing to pay for the price difference, the manager said “I’m not doing that “ with an attitude and meanest way. He could’ve simply told us to go back in line, but instead he didn’t.

Employees are borderline racist, I'm standing at the counter for 10 minutes as black employees bring orders up front, passing me multiple times, but yet they are asking black customers what they want or needed. I finally grab this black guys attention and he looks at me like I'm a criminal. If you want your food fast and aren't black id suggest going somewhere else to get better service.

Don't know why I keep going back. My order is always sloppily made or not right. Buns are rubbery, like it's a week old. Fries cold. Flip a coin that your drink is correct. Not a friendly staff on drive thru. I'm done for good at this location!!!😠

This review is specifically for management The ongoing issue here is not the food but the lack of urgency and awareness from the staff Orders take far too long customers are ignored, and there is no sense of time management. As a customer it feels disrespectful to have our time wasted repeatedly I strongly recommend that management reassess staff training and customer service standards This location has potential, but leadership needs to step in and fix this