McDonald's Menu Prices at 7 N Duvall St ★3.5 (944)

The atmosphere was clean. The lady that took my order was polite and friendly but the young Spanish lady/girl that gave me my food was rude and she didn’t have any customers service skills. The French fries tasted old and salty like they reheated them and they forgot my cheese on my chicken sandwich. My experience today was very unpleasant. I will not be coming here again.

Received my mobile order. It was wrong. Called the store and they would answer and set the phone down. After 30 calls someone finally spoke. I told them my problem all he would do was say he was sorry. He called me back after 5 minutes and tried to tell me I was wrong and wouldn't listen. I finally sent my husband up there when he got off work to correct the issue.

Manager gave the worst customer service when ordering my food !! She was very rude to me and other customers , definitely will not be coming back to this location !!!

I recently visited the McDonald’s at 7 North Duvall St in Claxton, GA, and had one of the worst experiences ever. I ordered a $5 meal and was asked if I wanted a McDouble or McChicken, what sauce I preferred, and what drink I wanted. I also ordered a Quarter Pounder meal with a sweet tea, no ice. When I pulled around to the window, the clerk didn’t greet us or even bother telling us the total price—this was inconvenient since I wanted to give exact change but couldn’t. After receiving only one drink, I was told to pull into spot 3 and wait for my food. When it was delivered, to my surprise, the $5 meal wasn’t in the bag at all. When I informed the employee, she just stared at me like a deer in headlights. Looking at my receipt, I realized the $5 meal wasn’t even added to the order, and on top of that, I was upcharged for a large sweet tea I didn’t ask for! If this location is tacking on extra charges and failing to justify them, that’s a serious problem. To make matters worse, I ended up splitting my Quarter Pounder with my colleague because I didn’t have time to wait for the missing order. The restaurant wasn’t busy, so there was no excuse for this level of carelessness. It felt like the employees genuinely hated the jobs that pay them, and it showed in their service. Highly disappointing. Sigh.

Management is horrible. You bring a receipt showing you spent 23$ and they won't give you your food. You order on the app it sends a confirmation saying that you for placing a order and they still don't make it right. I work in the public and we use apps as well. When it does not work properly we make it right for the customer and def when they have proof of purchase. Management thinks they know everything but very rude. It's a shame when you have dispute chargers with your bank company because a place of business wants to be ratchet... By far most horrible service and management I have experienced!!