McDonald's Menu Prices at 912 Harbins Rd ★3.1 (247)

I live on the corner of this McDonald's, so I go there quite often, but today was my last day there. Whenever I go, they never give me everything I need; I always have to check that everything is there, and sometimes I even have to go back home for the missing item. Today I went around 6:30 pm, and when I arrived, unsurprisingly, I was missing a milkshake. While my sister was eating her fries, a fly flew out, salt and all—meaning the fly was fried and even seasoned. We went back, and the guy told us it was normal because anything can fall into the fries. When we wanted to exchange it for something other than fries because, obviously, we didn't want any more fries, he said no, it wasn't possible. Terrible hygiene and awful at resolving the problem.

If I could leave 0 stars I would! My family and I go through the drive-through at least once a week at the establishment because our children have afterschool programs in the area. I was waiting on another child of mine to complete their afterschool activities so my daughter and I went in and decided to eat inside. Never again! The front of the house was disgusting! There was food all over the tables, all over the chairs and all over the floors and the entire front of the house. The garbage pails were quite literally overflowing and garbage is falling out of the garbage bins onto the floor, and there was no way for you to even empty your tray and place your tray on top of the garbage pails because it was overflowing . To top it all off there were homeless people in there seeking shelter. I am aware that not everyone is as fortunate as some people who have a roof over their head so with that being said, I am not heartless. But it is a little bit concerning when you have your children and they’re allowing the establishment to be shelter for homeless people. I was told by the current manager on shift that the GM is supposed to take care of this and people didn’t show up for their shift. While I understand where they’re coming from this establishment is still a restaurant and an eatery and should be kept up to par when it comes to cleanliness! Upon looking at these reviews, I am completely mortified, and I will no longer be eating at this establishment! I have called the corporate office and I have filed a formal complaint with the health department. How disheartening! They can’t even keep it clean and provide good service and the place is BRAND NEW! Do better !

This is probably the worst McDonald’s I’ve been to. We’ve had a bad experience every time. Our orders are almost never correct. One time we were told that it was cash only. We left to get cash, came back and were told that they were “closed”…20 minutes early. Today we ordered 2 McDouble, 1 McChicken and a 6 piece nugget. I checked before I left and everything was correct. It wasn’t until I got home and opened each wrapper did I realize that each one was a regular cheeseburger wrapped in different wrappers. This is unacceptable!

As of 11/20/2024: Clean. Customer service is good as far as pleasantries. Plenty of parking. Drive through available. Dine in or take out. Kiosk available inside to place order. Delivery services will have to go inside to pickup. At times at this location and other McDonald’s locations delivery pickup orders are usually slow: this location on this date and other locations almost never have pickup delivery orders readily available therefore creates a long wait time for delivery services pickups.

Everytime I go the wait times are so long. They always take forever, always so backed up. Last time I went it took like about 5 ish mins to even order. Lady on the speaker asked if we were gonna use the app we said no. Then it went quiet, we said hello? and she just repeated the same thing like two times. Food was great just need to work on that customer service.