McDonald's Menu Prices at 1797 W Point Rd ★3.4 (1172)

Have not been to MDs in a while. Until 2/10… Long wait, very cold fries, realized they forgot some of my food once I was halfway home, went back and the manager did not handle the situation well and even blamed me , the customer for the mistake. Would not give me a refund until I brought back every single item (cokes) from the car. I understand that things happen but they are the ones that shorted me food, and instead of an apology,, I was treated as if I were in the wrong. I was furious! Wasted over 45 mins of my time on this place and will NOT be back especially to the McDonald’s 1797 W Point location in LaGrange GA.

I ordered ahead on the app. And we waited a good 15 minutes before a man’s voice came and asked was I using the app I told him yes my code is CO28. That was the last thing I heard from them before they started taking the other lanes order again. They never came back to me period so I said hello … nothing. So I drove around again in an attempt to try again but the lines were going no where so my kids went no dinner thanks to folks don’t know how to work the drive through . I’m mad had to cancel the whole order so it was a waste of time and gas. Just annoying.

My husband went through McDonald’s on West Point Road in Lagrange, Georgia on Christmas Eve. He ordered a quarter pounder with cheese with heavy onions. When he got to the takeout window the girl said “oh you’re the one with heavy onions” And started laughing along with several other employees. He immediately asked for his money back and left. This type of behavior should not be tolerated at all and these employees should be fired immediately, no questions asked. We have eaten at this McDonald’s since they first opened and the customer service has gradually gone downhill.

The service was good... but why is the food always cold and stale? The meat on my burger shouldn't be cold... not room temperature... cold

Terrible service don’t waste your time trying to dine in. It’s literally been 23 mins and counting that I’m waiting on our food. Save your money, time and aggravation. This place is filled with lazy young people that are slower than stagnant water. Order was all wrong and the food was cold by the time we got it. If I could give zero stars I would because the service was so terrible. By far the worst service I’ve ever had at any establishment.