McDonald's Menu Prices at 13786 Jones St ★3.7 (2996)

9/26/25 @ approximately 6 pm. The worst experience I've ever had at McD's. Could not get anyone's attention to help me with my order. Figured out the kiosk system with the help of another customer. Nothing printed, nothing showed me how to proceed with getting my order. I saw a number pop up on the screen and thought that might be my order number. Stood against the window waiting to see what happened, saw another customer standing at the counter and a worker appeared from the back with a bag of food and an empty cup. He said it wasn't his. She took a deep breath, looked down and called out the number I thought was mine. I walked up to the counter and before I even got there, she saw me and walked away. I said to the guy at the counter "I guess this is mine - customer service isn't what it used to be." I picked up the plastic glass, went to the filthy drink station and decided to stick with the water I had in the car. I was driving out of town so I didn't open the sandwich until I had pulled away. It was the worst looking double cheese burger I have seen. Meat and cheese running off the side, bun so greasy I couldn't even hold it. I just threw it in the bag and decided to never stop there again. Even the french fries were bad. Tasted like cardboard. Absolutely terrible - in every aspect of the experience! That was the last $9 I spend at the Lavonia McDonalds.

Consistently fast, friendly, accurate, and properly prepared food. We stop here for breakfast at least twice a week and this location MacDonalds has it together. We know that we’re going to get our order fast and it’s going to be correct every time. Friendly and polite staff. This should be the model store for training new employees. 👍

Paid an extra 50 cents per burger for lettuce and this what I got. What a joke. Will never order from this McDonald’s ever again.

Everything was cold, and the main thing that was for my kids was not included in their happy meal, which was a cheeseburger. Then tried to call to inform them not to get a refund or anything like that already got that handled, but no one wanted to answer the phone at all. This McDonalds has been going down hill. There night shift is absolutely awful wether your delivering, in house, or drive through.

Manager, Daniel Isbell, set a good example of how you should run a business. His staff is remarkably knowledgeable about the restaurant's menu, they're very respectful & courteous, & they know what they're job duties are & what is expected of them. We definitely need MORE Daniel's in your corporation.