McDonald's Menu Prices at 4850 Bill Gardner Pky ★3 (3363)

It’s an armpit BP Gas Station with McD’s attached. GRIMY, old place with ALL RESTROOMS CLOSED. The grime and closed facilities are no problem for the unconcerned workers. …Sharp-eyed observers may notice a wet trail coming out of the trash dumpster surround?

I went through the drive-thru and was told only McCrispys and Big Macs were available. I ordered one of each. I received the food also waited at the window for 10 minutes to be ready so we didn’t leave till around 12:55 AM and headed home. While eating with my uncle, he took a bite of the McCrispy and immediately noticed it was completely raw and uncooked on the inside—only the outer breading had been somewhat fried. This was extremely alarming, as undercooked chicken poses a serious risk for salmonella and other foodborne illnesses. I immediately returned to the restaurant with the sandwich. The person I believe to be the night shift manager barely looked at it, stated, “It’s raw,” threw it in the trash, and casually asked if I wanted to wait six minutes for nuggets. I declined and asked for a refund, but she told me the registers were already turned off since they were closing at 1 AM. There was no apology, no concern, and no acknowledgment of the seriousness of what just happened. My uncle could have gotten seriously sick or worse had we not noticed in time. I am extremely disappointed by both the food safety failure and the lack of appropriate customer service or accountability from the staff. This situation needs to be addressed seriously, not only with a proper refund but with retraining for food safety and customer service. Please let me know how this will be handled. I am going to be reporting this incident to the local health department due to the risk involved and the negligence of this situation!!!

The service is the worst. They don't provide drink cups. Yet, they act so proudly. No one tells you, and they don't update your order. The staff is so slovenly and indifferent. Their service awareness is next to zero.

Food was ok, the bathrooms were gross! Cute decorations and quick service.

The staff here is always nice but the manager who works Saturday mornings is just the best. She always goes way above and beyond to make any problems right. I don't know her name but i hope they are aware of what an awesome employee they have on their hands.