McDonald's Menu Prices at 2591 Spring Rd ★3.2 (2202)

This McDonald’s continues to fall short of service and quality despite the busy area that it resides in. Every time I come here something’s not working something is out or whatever. I don’t believe this McDonald’s is being kept up because they are individually owned. This daily double was put together sloppy, and it looks like it was converted from a double cheeseburger.

I purchased a delicious caramel macchiato. I appreciate the well-lit, tranquil ambiance in the evening. It is a tidy and inviting establishment. Sitting and enjoying my warm beverage before starting my third shift job is very relaxing.

Did an online order to pickup in the drive thru. The drive thru person was very professional and joyful. Our food was so hot and fresh. Nothing was overcooked. The fries and burger was perfect. The milkshakes was to my kids liking with a lot of whip cream. Highly recommend this location.

Y’all. When I tell you. I can’t make this stuff up. I don’t understand why these people work in customer service and not have a strong leadership team excelling on that level of what’s supposed to be an expertise. The morning crew is rude, unprofessional and NEEDS TO BE EXPOSED so that the owner(s) can make better decisions on bringing in people to represent them and the organization well. I have been visiting this location on Spring Rd. for the past two years. This is the most convenient location, being that I live across from the TKE tower out in Truist Park. I order the same meal every morning and each morning, there is a different issue. The prices are inconsistent and the crew members aren’t properly trained with the POS. I use the app frequently and never have any issues until this manager takes the order. She tells me my code is invalid and that I’m not within the “Geo Fence” to use the app. I explain each time we have this issue that I open the app as I’m sitting at the menu board and that this shouldn���t be an issue. Of course, there’s nothing they can do about it because, “Sir. We know nothing about the app. You have to pull up and wait 15 minutes and try again”. Like….. whhhhaaaattttttt???????? I go into the front counter and the managers are completely oblivious to what occurred in the drive thru. No one has spoken to me. This is ridiculous. Just two nights before this incident, I order a chocolate chip cookie tote and I ask for them to be cooked fresh. I don’t mind waiting. They tell me to park in one of the spaces provided and and TWO occasions, have forgotten about my order and leave me sitting in the spot for over 30 minutes!!! I went inside to ask about it and they tell me that no one knew about the cookies and I needed to provide a receipt for proof of purchase!!! Then would have the unmitigated gall to ask me to do the survey on the receipt to rate my service for a free sandwich!!!! You got to be kidding me!!!!! Listen, y’all. Take your money and take your chances with the Burger King across the street. Your burger bun might taste like it was made and sitting under the heat lamp for 2 days but those fries gonna be hot and ready like those Little Caesar’s pizza’s.

I ordered a Big Mac combo with extra pickles and extra Mac sauce with a fil-o-fish sandwich. I told them that I wanted all of my food dropped fresh and once again they didn't fix my order right. They didn't put any pickles on the Big Mac and the French fries were UNCOOKED/SOGGY. They literally put raw fries in my bag and I had to throw them away. This location employees are always lazy, have nasty attitudes, and don't even know how to cook the food correctly. I don't know how this location is even still in business and they could easily give customers food poisoning selling UNCOOKED FOOD ALL OF THE TIME. I will never patronize this location again.