McDonald's Menu Prices at 370 North Deshon Road ★3.2 (1292)

Review: This was honestly one of the worst McDonald’s orders I’ve received. I ordered a chocolate milkshake and was given a Coke shake instead — something I never even wanted. To make it worse, the shake was spilled all over the bag, soaking everything inside. It made a huge mess, and most of the food was ruined by the time it got here. For the price I paid, this is completely unacceptable. I expect a full refund and for this location to seriously work on order accuracy and proper packaging. This was careless and disappointing. I got off work late and it was my youngest brother’s birthday and all he wanted was a chocolate shake absolutely insane

Went to get a frappe extra drizzle. Simple order right? Waited for a lil over 15 minutes in line. It’s McDonald’s and I expected it to be short staff so rolled with the punches on that. Get to the window and instead of having knowledge of the order, the young lady working the window says “what’s your order?” Tell her in a nice manner “just the frappe with EXTRA drizzle”. She walks off to go make the drink and comes back with a frappe with a fairly normal amount of drizzle. She put some drizzle in the cup. None at the top on the whipped cream. Just in the cup. Tell her it was supposed to have extra drizzle (this is the 3rd time extra has been emphasized) and she proceeds to hand the cup insisting that she indeed put extra drizzle. Not even in the mood to argue about something as small as drizzle but when people are paying more for something they’re asking for, that’s what’s expected.

I waited to pick up uber eats. Stranded at the drive thru. No response. Not a word of at the very least "please wait" and i get to the 2nd window pissed after a decent length of time. The guy at the window had the nerve to tell me that the worker just came in. What, is he not a worker? Am i talking to a ghost? Shame on them for being unprofessional. They even had me go back in line when i explained to them i was waiting patiently with ZERO response. I felt very disrespected. And I'm pretty patient because i used to work in this industry. They crossed a line here.

Manager Kenny was very helpful and accommodating yesterday night around 3 AM. Fast food can be difficult at times so it was appreciated how he handled my order during the stores transition hour.

Customer service is amazing, even when they're exhausted still smiling, busy still smiling. I havent met a bad one yet. All shifts I absolutely love to see a fast food chain and especially of ours so polite