McDonald's Menu Prices at 8 N Broad Street ★3.2 (2698)

I went thru the drive thru 10/05/2025 at 9:26pm after arriving home my husband realized his burger was RAW! Not including that my 10yr old nephew and 4yr old daughter both has burgers & consumed them before we even realized that they could’ve possibly been raw as well! I a post on social media and it has almost went viral due to this happening to multiple people at this same location. I went in today on 10/06/2025 around 6:00pm and was greeted by a manger unaware of name. And provided proof of my receipt and photo of raw burger. I asked for refund and a full remake of my meal. I got told she could remake only my burgers bc my meal was too “large” & she couldn’t provide refund. Customer service 0/10! And if serving RAW uncooked food is normal for this location it needs to be SHUT DOWN!

This location has had its hiccups in the past, but it's been a steady stream upwards in the last few weeks! This morning, I went to get breakfast for me and my wife, and when I got home we noticed we didnt have any hotcakes. I came back to the store, and was informed that they didnt have any left in stock (which is fine, truck order messes up sometimes), when thus lovely employee crystal ran to the back and grabbed her hotcakes that she was going to eat for breakfast for us. Of course this wasn't expected, and was just a very sweet personal gesture on her behalf. Fantastic service, and I will be coming here whenever I want mcdonalds from now on!

The managers are awful. Everytime we come here we have to pull forward and wait even though we always have a small order. This last time we had to pull forward for a freaking 6pc kids meal where the managers completely forgot we were out waiting and had 4 other orders that came after us that were served first with much larger orders. I had to go inside to remind them that we were waiting on a KIDS MEAL.

Конечно, добавляю аккуратно и в том же тоне. Обновлённый вариант для Google Maps review: We visited this McDonald’s with our kids. The dining area was not very busy — only two or three tables were occupied, although there were cars in the drive-thru. We needed to ask a question about using the ordering kiosk and payment, but despite several employees being nearby, no one acknowledged us or offered help. It felt like we were being ignored. Eventually, we figured everything out ourselves and placed the order through the kiosk. Our order was brought out quickly, but it was handed to us in two bags, and when we started checking it, we realized that about half of the order was missing. We had to go back and sort it out. The dining area was very clean, but customer service definitely needs improvement.

I visited this McDonald's I was charged for 3$ tap water. Mcflurry was poorly made half-filled. Manager was agitated and expressed aggression to me and the employee. Would recommend the Burger King down the road.