McDonald's Menu Prices at 1101 Fort Street Mall ★3.4 (243)

I had a very disappointing experience at this location (downtown, across old Ross store). The food was not prepared well, nothing stood out in terms of taste and quality, and it felt like little care was put into its preparation. It didnt feel like something a customer would enjoy or come back for. The service was even more concerning. I asked for an extra bag, and instead of a simple explanation, I was met with hostility by the lady manager. The manager a larger built woman, short height, responded very rudely, raising her voice, sounded like arguing with me, she is like on a fighting form, very sassy, saying I had to pay extra 50 cents if I really wanted it. Her tone was unnecessarily aggressive, not just towards me but also toward other customers. It created an uncomfortable atmosphere. Additionally, the store was not very clean, which added to the overall unpleasant experience. Cleanliness and respectful customer service should be a minimum standard, and unfortunately, this visit fell short on both.

While this McDonald's may appear bad because of the neighborhood, it's actually one of the better locations to go to if you are downtown during lunch hours. Even though it's very busy because of all the office workers the food comes out as good as it gets for fast food. The large seating area located upstairs was pretty clean as well.

I ordered around 8am today on Wednesday 4-17-2024. I have order sausage rice platter and hotcakes and sausage platter. Tell me why there is no sausage in my hotcakes and sausage platter?! I can’t go back to get a remake because I catch bus and I’m already at work. You guys wasn’t even that busy so I don’t know why it’s hard to put a order together and I even work at a fast paste restaurant.

Genuinely the worst McDonalds I’ve ever had. Cold, congealed fries; burger was barely cooked (and also cold). Literally inedible.

Every time I go there, there's an item missing, or wrong. Today was no different - caramel Frappe instead of mocha; chili dip instead of honey mustard. But the sad thing is that every McDonald's I go to lately is the same. They just don't care. Well, care about this. I will give my business to JITB, or BK from now on. Way better service.