McDonald's Menu Prices at 2923 Cleveland Blvd ★3.5 (3129)

I normally dont have too many problems with the customer service here, sometimes there's something that's a bit frustrating but usually nothing big. That was until whoever the lady was who handed me my food at 10:32 this morning. When she opened the windows she said something I assume what my order was to see if it was mine but I didnt hear her properly so I asked "what?" Which can maybe be taken as rude but I dont think I sounded rude at all, I just didnt hear her. Then I told her I got the big breakfast and she rudely said "yeah thats what I asked". And then shut the window in my face. I get that its the morning and you guys are busy but being mad at a customer who literally didnt do anything is pretty uncalled for, I would have spoken up and gotten her name if she didnt shut the window in my face, I'm sure she does that to other people too because she knows shes being rude and people will say something about it. And I could have waited for her to come back but I'm not that petty. Step up the customer service McDonald's the least you can do is not have someone slam a window in my face. Also my eggs tasted like water. And the water from the eggs got on my biscuit and the bottom of it was greasy not the greatest experience, I guess there is a reason I dont come here in the morning 😂

Had a bad experience with the store. I ordered at 11:25 online, paid for it and then went to the store to just pick it up and ended up with my order at 1. First I went inside to pickup and was told it wasn’t ready that the order didn’t exist when I was already charged and the app said it was ready to be picked up, went back to doble check my order and make sure it was already and again was told it didn’t exist. Couldn’t cancel it because it was supposed to be “ready “.Had to get at the window and speak with someone else and get told that it was ready but the just didn’t have an item and had to change it. Ended up with a cold meal and eating late. Honestly I don’t think I would go back to that place.

This location is normally very good. But, my last visit was underwhelming. I go for the breakfast meals and this time my sandwich wasn't hot and the hash browns were gross. They were room temperature and soggy with grease. They had no crispy exterior like they normally do. Hopefully it was just a one off thing.

We go to this McDonald's every Friday after school for my kids. The only issue i have is we always ask for sweet and sour for my kids Chicken nuggets and we rarely get it. I even asking its in the bag and it not there. Kinda frustrating.

Every time I do take out or delivery, I am either missing an item or my food is cold or they completely mess up the whole meal, the teenagers need to pay more attention to their orders for the customers. Shouldn’t have this happen every single time, will be going to a different McDonald’s from now on.