McDonald's Menu Prices at 510 E Vienna ★3.1 (1055)

Food was as you can see in the picture embarrassing this is pathetic it seems like from my trip inside the management is too busy outside smoking and talking while employees stand around on their phones until they finally get to working and provide terrible service and this quality of food everytime don't eat here if you value your time or money or health.

I placed an order through the app for pick up then drove there. I told my code to the man working the drive thru and he said it wasn’t showing up. I would just have to reorder and be charged again then eventually I would get refunded from the first order. I had proof of my order and I really didn’t want to be recharged. So I just said never mind and I left. I called when I got home to talk to a manager and see if I could get it resolved since I had two hungry kids and got told the same thing- that I was pretty much out of luck and I could just reorder. I didn’t feel like I was asking much… just wanting the food I ordered without having to pay again. The customer service has went down hill unfortunately.

Might have been an off night but it took almost 1hr to get our food, which we placed via the cashier. There was a lot of movement that night. First time we ate there mid-week for supper so may have been an off night.

I ordered two #9's PLAIN and two PLAIN double cheeseburgers. I got my first meal, not mine. It was everything but PLAIN cheeseburgers. It was enough food to feed at least 8 adults. The worker took it back and threw it away and tried again. The manager comes to the window and says your gonna have to move forward. Second attempt, 30 mins later I got 6 burgers NONE were PLAIN and someones McChicken. I went inside explained these arent PLAIN and you added a McChicken. The manager comes over and says just tell us how you want your order. Third attempt, Just 6 PLAIN cheeseburgers. He took the second order, threw it away. Third attempt, employee comes to the counter with my order and an attitude- what we all hope is my order and says check this before you leave. Kinda like I was putting ketchup, mustard, pickle, and onion on them in the car. So I did, and in my bag I had 2 McChickens (didnt order), 4 single cheeseburgers not PLAIN, and one double cheeseburger not PLAIN and shorted one double cheeseburger. I stood there waiting for someone to come back to the counter, an emplyee said is there still something wrong? Yes, this isn't my order. She says well what did you order. As she takes these 7 sandwiches and throws them away. Fourth attempt, I said I just want 2 #9's PLAIN and two double cheeseburgers PLAIN. She said, ok got it. She brought me my order. I got chicken wraps, McChickens, cheeseburgers not PLAIN. I said its ok, can I just get a refund? The manager came over and said so their wrong, I will just refund your money. He says while rolling his eyes, just keep the food. And walks off. Really..... I have wasted an hour and your going to be rude. No thank you. The waste of food is unbelievable. I get it, you can't re-serve but how wasteful. You are better off to pass this McDonalds and eat anywhere else.

Add to be expected. Service is impeccable, always willing to go the extra mile for your complete satisfaction. Curbside is always swift no matter the time of day.