McDonald's Menu Prices at 1520 N Naper Blvd ★3.8 (1148)

I feel terrible for the kids working at McDonald’s, today 1/11/26 at around 730am. I stop by Naper Blvd/75th st to get a big breakfast with hotcakes. I wanted an addtl item using my points. But the points tend to be finicky so I waited to use them at the window. When I get to the window, I informed the lady that I needed to add the item, I waited for her to add it, then I proceeded to unlock the code. Because some employees there treat you as if you are giving them a bogus code from a screenshot. I unlock the code and give it to her and she says it is invalid. However my points are 6k less than what they were prior to me giving the codes to her. She continued to try and screaming “invalid!” Then the manager comes up per her request. An older guy. He asks for the code, I’m unable to pull it up now because it is saying there is a limit. So I try to give it by memory. Mind you, both he and the girl (lady) have attitudes with me and I’m not sure why. I wasn’t mean until the guy did this…. So the code still doesn’t work and he tells me he gave me the item free. He proceeds to give me a total that doesn’t coincide with coded item being free. I ask him for a receipt because that amount seems off. He didn’t give me a receipt but tells me he gave me the tea free since I didn’t have a code. I said, what do you mean…I’m down 6000 points so something happened. I then asked for him to just take the sandwich off because the code was for that. He stated that the sweet tea and bacon egg and cheese biscuit was the same price. He became even more rude. Someone else spoke to him and he reluctantly gave me the item that would have been free with the code. He reached out rudely for my card. I wasn’t going to give them opportunity to drop my card or shove it in my hand. Because his mannerisms at this point was suggesting that some additional rudeness was bound to happen. And if my young daughter was not hungry and in the car I would have just gave it all back. One of the worst encounters I have had at an establishment. Both from the short African woman and tall older Indian guy with salt and pepper hair.

Dear McDonalds, why have you stopped reading your own order tickets? I have not received lettuce or tomato on my DELUXE DOUBLE QPC in WEEKS!!!

There was no hot coffee today. This continued from morning to afternoon. I came in to order breakfast and lunch. Suddenly, the hot coffee I wanted was out. I was told after I finished my order, not before. They replaced it with a cold coffee. But it tasted completely wrong. I left it on the table.

If I could put negative stars I would… this is so disgusting found a fly in my fries so unsanitary and all they wanted to do was just give me another small order of fries, most disgusting thing I have ever seen…. NEVER WILL GO BACK AGAIN!

I come here everyday and they do a great job! Unfortunately today the large ice coffee didn't have a monopoly piece on the cup . This has happened a couple days now . Other stores have them on the cups .