McDonald's Menu Prices at 6034 W 95th St ★3.4 (1702)

I am writing to express my deep dissatisfaction with my experience at this McDonald’s location on February 19, 2026. I went inside to order two McFlurrys because the drive-thru line was very long. Unfortunately, despite choosing to go inside, the front counter and the customers waiting there were repeatedly ignored. There appeared to be a manager on duty (wearing a different uniform shirt) who consistently avoided the front counter unless she was greeting individuals she seemed to know personally. Meanwhile, multiple customers, including myself, were left standing and waiting without acknowledgment for an unreasonable amount of time. What was most concerning, however, was how another customer was treated. A man who did not speak English was attempting to resolve an issue with his order after the kiosk receipts did not print. Believing his order may not have gone through, he accidentally placed it two additional times. He was trying to use Google Translate to communicate and understand what had happened. Despite this, staff — including the manager — did not remain at the counter long enough to properly assist him. As a result, I felt compelled to step in as a fellow customer to help him communicate the issue, while my own order sat melting. I ended up spending an additional 20 minutes assisting him with something that should have been handled promptly and professionally by the staff. I understand that drive-thru operations can be busy, but that does not justify neglecting customers inside the restaurant — especially when someone clearly needs assistance due to a language barrier. Ignoring a customer in that situation is unacceptable and reflects poorly on the level of service provided at this location. This experience was extremely disappointing, and I would strongly caution others before choosing to visit this particular McDonald’s.

Love this franchise is SO close to home.However there's always a problem this was trashed 🗑 yes , I could not convince my daughter that it was k to eat it

Went to get a hot tea and this is what I paid for hot water. This is ridiculous plus I needed it to help my throat out this morning because I wasnt feeling well at all. Definitely do not order hot tea from them and make sure u check u order.

Parking lot is full. There’s no place to park but nobody’s in the restaurant tried to go to the drive-through. They don’t speak up clearly or they don’t speak English. Wait inside and waited everyone’s angry and nobody wants to help you food feels like it’s been sitting there for at least 3 to 4 hours. Doesn’t taste good either.

I bought coffee at 6:00 a.m. at the Mac Donald's in Hickory Hills, which is owned by MENDEZ family, while going down town. I specifically asked for it with vanilla. I paid extra 98 cents. After left , I realized they didn't add any vanilla. I decided not to go back, so I'd go to next one on my way two miles away on the same 95th street Oaklawn, went in, and told them I'd bought coffee from the McDonald's down the street. They forgot to put vanilla in my coffee. I asked them to add some vanilla. The employees have no customer satisfaction whatsoever. They told me it that was different store they can’t do it or if I want couple drop vanilla I have to pay I got upset because as a costumer I was thinking they all Mc Donald’s should not avoid costumer needs,after I left I seen at the door this Oak Lawn location was belong also MENDEZ family. I don’t like writing reviews but they were rude and you repesent Mc Donald’s name be more friendly.