McDonald's Menu Prices at Evansville — 47715 ★3 (1614)

Hubby and I was not very impressed with the new McDonalds building,Looks Like it got downsized and it looks more Like a hotel lobby, then a normal McDonald’s, the self service fountain drink machine they took out and it goes same For the tea and napkins as well , you literally have to go up To the counter and wait and ask a Employee for a refill on a drink And napkins as well and ketchup etc., too 😂 in which we we’re waiting for a bit for a refilll because there is a wall in between us and the employees which are towards the back you have to literally Howler at them To get their attention , and the food is like whatever!! And so we wont be back at this location just because they took out the self service fountain drink machine …😠😤

Waited almost 10 minutes at the speaker for someone to help me. I ended up canceling my mobile order and leaving. Get more help. Avoid this location.

I just spent 30 min in the drive through of this McDonald, I have never experienced customer service this poor at any McDonalds EVER! I ordered by number a #9 - Cheeseburger meal large, a #8 fish filet meal large, and another #9 cheeseburger meal med. We were ask to pull to front to wait 2 min for the fish, we waited close to 10 min. When the person brought out the food he ask if we had 2 fish filet, I explained that we ordered 1 fish meal and 2 cheeseburger meals. He said he would go correct proplem and wemt back inside and returned few minutes later handed me the food as if it was corrected . My wife checked the bag and he made no correction, we checked our receipt and had been charged for wrong order. I drove around to first window the emoloyee told me to pull to next window and they would get us what was ordered. At this point at second window a lady came to window shift manager I again explained what happened

“The new concept of removing employees from the front counter is disappointing. If reducing staff does not result in lower food prices, then there is no justification for diminishing customer service. The staff, however, did the best they could with the resources they were given.”

This used to be my second and most convenient McDonalds but since the remodel I have been there 3 times and all 3 times was aggravating!!! One night I waited 45 MINUTES! for food along with 3 other cars behind me that also had to pull forward. The second time was a simple order but still pulled forward and waited 15 minutes and the third time I sent hubby in and STILL waited 20 minutes!!! I have had some big orders at multiple McDonald’s including this one before the remodel and have NEVER. Waited this long at any of them! They are either u serrated or under trained! My hope is to see it get better but for now I will not be returning to this one