McDonald's Menu Prices at 14243 Frontage Rd ★3.3 (1802)

Ordered by the app, got charged $ and when gave the code in the drive-thru, I got told it was not valid, instead of giving me solutions, the staff switched to attend the other line. I end up doing a new order directly in the window, and on top of that I had to wait in the reserved spot for the drive thru for more than 15min to get me burger... This is the second time I come to this location and I have issues.... Last time was a similar situation, I got ask to wait for my order in the reserved spot for the drive thru drive and I end up driven back to the windows just to find out that my order was forgotten. This location is really bad, I have never had so bad service in other McDonald'

Got my order wrong. Ordered a double quarter pounder with no onions, no pickles, no ketchup, and what do I get? Exactly all of that. Plus paid for an extra patty and didn’t get it. Had an iced coffee customized, the girls in charge of making it didn’t want to make it, had to wait until i got my food to notify them that I didn’t have my coffee. Audibly heard one of them say “did some one make the iced coffee with all the crap in it?” Not a bad place, I appreciate the truck parking, but employees can’t follow simple orders if you order something custom, even on the app… They were busy but still, no excuse. Please do better.

Stopover on our way to the university and for a quick bite and stretch. Ordered through the kiosk. Very clean, simple lines. I love the new concept.

The employees were overworked but doing their best. Short staffed and LOTS of orders. We had ordered 5 large pizzas, 2 handcrafted pizzas, 2 orders bread sticks, 2 orders cheese sticks. While there to pick up our order, I counted 8 others orders ahead of us, phone ringing constantly,more people coming in to order, several waiting to pick up. The employees that were there couldn't ever catch a breath but they did excellent!!!!!! Even tho we had to wait awhile after promised time for pick up, I didn't get upset because I saw how hard they were working. I hope that somehow they get proper praise and hopefully a raise!!!!! PH does NOT want to lose these dedicated employees!!!!!!!!! I wish I had asked their names!!!!! And I wish I'd had cash on me to give them a big tip but I didn't....☹️. The only suggestion I have besides hire more help, is to being the buffet back!!! We really miss it!!!!!

Ordered to eat in and out it in to go bag, drop good in window and scurry away yet didn't give me a cup for my drink, finally get someone's attention after a legit full 2 minutes standing there, go over to get my drink. No lights, no straws. Go back to the counter and luckily a nice elderly lady who was clocking out took pity on me and the other diners waiting for such things. I drop off my food drink at a table and go back to get ketchup - nothing, not any napkins or salt and pepper, back to to counter I go for another 2 minutes of watching workers walk around but not one will make eye contact, finally get someone's attention go sit and both my fries and sandwich are cold by this point. The best part is I used the stupid kiosk to order since it's supposedly more efficient - obviously not. I wouldn't been better off will a gas station roller dog, bag of chips and coke from the gas station next door - and I bet it would still been warm too.