McDonald's Menu Prices at 338 N Halleck ★3.4 (998)

I stopped coming here years ago because this location is guaranteed to jack up your order every single time! For context, I asked for a Mcrib, light sauce, no pickle, no onion. I got extra pickle, extra onion, extra sauce. How? Everytime? How!

Go somewhere else. Waited over 20 minutes for an apple pie and small frappe. Can't imagine what could have been so difficult to make this simple order. It wasn't very busy either but yet over 20 minutes to wait. I watched multiple cars receive orders larger than mine get their food. My order must have been overly complicated. Again, go somewhere else. This place is not worth wasting your time on.

This place has been going downhill as of recently. I have worked in the fast food industry, and this location has usually been okay, but as of lately during the evening I have been more dissatisfied with the quality of food and some of the customer service. I really empathize and understand that the evening shift is difficult, and I wouldn’t be rewriting my review if it wasn’t for an important reason. Whoever is on fryer/ bagging food, needs to pay attention to what they’re bagging. The fries were extremely old, unsalted, and stale. The fryer needs to pay attention and use timers to ensure customers get quality food that they’re purchasing. I suspect that there is someone new learning how to use the fryer, because the fries also have been super dark/almost brown, which shows that the oil is not being filtered or changed properly. When my order was being placed, I tried to let the person in drive know that they charged me an extra drink on the screen, but they were quick to rush us to the window and wouldn’t listen. I really do empathize and understand the struggle of meeting drive times/ trying to get food out quickly, but we have to ensure quality. Even with my food being old, unfortunately the drive through wait time was not quick either. I hope to see this place improve again soon.

I had a pretty good experience here the other night. It was 8 pm, so nobody else in the drive thru. I gave my order, paid, and had my food in under 5 mins. My Big Mac tasted pretty good, so no complaints there. The fries though definitely were on the old side, so they could work on those for sure.

Horrible service even when they is no people in here. All food was cold. They messed up both orders. It is absolutely freezing inside. We asked to increase the temp and was told to deal with it. Horrible service everytime.