McDonald's Menu Prices at 12880 St Rd 23 ★3.4 (828)

I went to drive thru this morning 1/21. It was 10:27 when I pulled up to drive thru. breakfast is served until 10:30. The Order board was on breakfast. I ordered. I went to first window and paid. I pulled up to second window to get food. Older lady comes to window, she was rude as well and says we are on lunch….. I said I ordered breakfast. Menus was on breakfast when I ordered. They accepted my money at the first window and didn't say anything there. Then they say we will make you a burger and I said no. Just refund my money. About 5 employees huddle together and can’t figure out what to do. Older lady comes back to window and says we only have one manager and she’s busy. Then manager eventually comes up like oh, now you don’t want the food: I said no. I don’t want lunch just give me a refund, she was very rude, I did nothing wrong, this is a simple transaction, just simple refund. She told me to go park in a number spot. I said no. I will wait right here at window until you give me my refund. Manager the says she’s calling police… I said ok. I am sure the cops laughed at here on phone because the older lady came and took my credit card and finally refunded me after 10 minutes. This situation is a horrible image on this location. There was no need to be as rude as she was, it would have been so easy to just say sorry and a simple refund. This manager is not the type of manager to be a role model or training her employees. Not good. I have photo and video, crazy, all over a breakfast sandwich.

Ordered a large snack wrap meal. Got home and meal was less than satisfactory. Ordered a coke and got a root beer. The large fry was maybe filled enough to be a medium. I mean the container has fries drawn on it to show where the fries are supposed to be filled to. This part is more on the corporation that will make me not order snack wraps again. They fill the snack wrap with 1 of the chicken tenders. You get 2 wraps in the meal, so pay for 2 tenders. The cost of the 2 snack wraps is the same price as the 4pc chicken tender meal. With how little lettuce and cheese is added to it, and how inexpensive tortilla is, there is no way those 2 meals are equal in cost.

I simply asked in person with no one else behind me what happy meal toy they had at the register. The girl checked and in front of me at the counter the manager yelled at her for looking at the toy saying they can't do that. I have been to other mcdonald's and no one has ever had an issue as long as there is not a line. They won't tell you if you call either.

Overall, nice people and good service. The older lady that hands out food (mostly in the mornings) acts like smiling would break her face. She doesn’t say hi, have a good day, nothing! Even when I say hello and thank you everytime.

Way to take responsibility for you messing up and order placed an order for mcdelivery got the wrong size shake instead fixing the issue. I get told to call doordash like the doordash was the one that made the shake wrong