McDonald's Menu Prices at 927 Indiana Avenue ★3.4 (678)

We waited on our food for about 20 minutes, but Hunter did not hesitate to resolve the situation. No one else offered to fix the situation, however, it was extremely busy so I do understand. Truly, Hunter was 10/10 and was extremely polite.

Why do you always give people that wrong food. We did not order 2 quarter pounders. There was supposed to be 1 QP and two snack wraps. You guys even had the audacity to put a checked for accuracy sticker on here but you still give the wrong order. Last 3 times I have gotten food here it has been absolutely disgusting.

Used 6000 points to get a free happy meal. When I got to the window the employee said it would be 11 cents. I told him the happy meal is free with the points I used on the given rewards code. I have used the code before (6000 earned points) and never had any issue before. The clerk said it was 10 cents for the milk and 1 cent for taxes. I explained that it didn’t make since for a free happy meal which comes with a milk. If I order a milk by itself it would be more than 10 cents so where did that number come from? I ordered right after breakfast stopped serving to get fresh hot fries. This did not happen. When I got the fires (after paying 11 cents for my “FREE” food) they were ice cold. Like most people I didn’t have time to go back and exchange them. I wrote to McDonald’s who completely ignored my comment about cold friend and simply said in an email, “we will request a refund of your 11 cents from the store in question.” I’m not worried about the refund of 11 cents but more concerned with why it even charged me or why an employee couldn’t make the executive decision to void the 11 cent charge. The supervisor even came over and said it shouldn’t charge you for that but did anyway. Why not just take off the charge? I thought McDonald’s would refund me some points or something for goodwill of a loyal customer. Instead they simply give me a cold answer of requesting an 11 cent refund and offering nothing else. Poor customer service

I come to this McDonald's every morning and night for breakfast and dinner. But this will be my last meal. The service is so beyond annoying the owner should be ashamed. Getting waited on if paying with cash is like hailing a taxi, none of the staff are ever working the front counter. Every meal I have gotten has been a mess, hardly wrapped and always just stuffed into the bag if I am eating in or carry out. I am just tired of such poor service I will have to find a new place to eat at too and from work. Side note, the music is so loud I cant even hear the cashier.

So I went through the drive-thru this morning ordered a steak egg and cheese bagel I get to work to sit down and enjoy my sandwich and find out that they didn't put any steak on her why would I get a steak egg and cheese with no steak for I'll just get an egg sandwich The winter McDonald's this morning and the black guy I ordered two sausage patties a scrambled egg and a coffee because I'm on a low-carb diet and then he repeats the order back to me and he brings me down for two patties a scrambled egg and a Coke when the lady repeated to him and said that I didn't order a Coke he knew what he had done and plus she he"d me so I guess I'm going to have to start going back to dairy Queen which is right across the street basically