McDonald's Menu Prices at 2655 E Main St ★3.1 (1966)

Mona is sets the bar and is top notch with customer service. My little drive through experience from start to finish was exceptional! She is the type of person that should be leading their customer service teams, she understands simple yet effective communication skills and how to treat people. Thank you, Mona, have a blessed day

I had went there for my braid to get the little five dollar meal deal and when I went back to work and open the four piece chicken nugget, there was a bite taken out of it. I had then tried to call the store over 10 times and the customer service and not once did anybody answer and when I went to the store to talk to the manager, he was rude about it and made it seem as if I was the one that bit into the food when I had received it like that and after talking with him, all he said was well what do you want me to do about it?

I came in a few minutes ago on my lunch break, I got the $5 meal deal, and they complete messed up. I didn’t get any fries at all, nor did I get sauces. The nuggets are cold as well. Terrible service, I shouldn’t have to worry about taking my food to go and driving back to work to eat it only to find out I didn’t get everything. I hope I can get my money back because this is ridiculous.. I want to also add, I didn’t get sweet tea. I don’t even know what this is. It’s like Fanta, water, and juice. Won’t be coming back.

I’ve been coming here for quite a while and have usually never had an issue. However, two days ago during the snowstorm, my wife and I stopped by after I picked her up from work. She is a nurse and was required to come in due to short staffing. We only stopped because the restaurant was open. Unfortunately, the woman working at the time was passive-aggressive throughout the visit. Before we left, she made a comment that I initially missed, but my wife later told me she said, “Only emergency services should be on the road.” Healthcare workers don’t choose to be out during dangerous weather—if my wife didn’t have to work, we wouldn’t have been on the road either. If the staff didn’t want to serve customers that day, they could have simply said they were closed, and we would have completely understood. On top of that, the burgers and fries were stale. Overall, we regretted stopping by, which is disappointing given our previous positive experiences.

I don’t usually leave reviews, but the experience I had at this McDonald’s truly deserves recognition. The entire team was incredibly kind and welcoming. Special shoutout to Daniel, who was exceptionally polite, and to Zoey, whose warmth and friendliness really stood out. Even when I made a mistake with my order, they handled it with patience and a smile. It wasn’t just good service — it was the kind of genuine kindness that feels like a ray of sunshine on a cold, windy, overcast day. In today’s world, especially at fast food places, this kind of atmosphere is rare. I truly hope management sees this and knows what a wonderful team they have. Thank you all!