McDonald's Menu Prices at 400 Commerce Rd ★3.2 (1930)

My kind of McDonald's. Good team work. It seemed more like friends working together instead of co workers. It does make a difference. I travel all over the USA. I enjoyed the little time I was ordering and going back to eat at my hotel room. Thumbs up

Staff was extremely polite, and know how to act under pressure. Great food and service which makes up for the lazy, rude, and slow staff at National rd location( 3126 W National Rd, Richmond, IN). If your closer to the National rd, then do yourself a favor, and drive the extra distance to a different location, but the location on Commerce did a great job!

Drive through staff needs training, time to grow up or something. Absolutely the worst interaction with another human being while trying to order. They were clueless. As you can guess, once at the pickup window order was wrong and we were not trying to special order or be difficult. Quality of service severely lacking

Came through drive thru tonight and a kid with an extremely deep voice came over the speaker. Im partially deaf, and because of his deep tone, i could barely understand him. When i got to the window, same thing. I asked him to repeat my total because i couldn't hear him, and what he told me wasn't what was on the menu screen at the speaker. He was INCREDIBLY rude, and i let him know there was zero need to be rude. The young kid at the next window handed me my drink, but literally shoved the bag in my hand before shutting the window. When i got home, there was no meat on my sandwich, just the big Mac bun, pickles, lettuce and so much mac sauce that even if there was meat it would be inedible. I tried calling the store several times, no answer. Overall, i doubt l will ever return. This isn't the first or second bad experience either. Its every time i go through. Which thankfully isn't very often. I will stick with the others in town.

Seen 2 employees out back smoking and asked if they were still open, one of them with a deep voice began laughing at me and let me sit there for 5 minutes until they were done smoking and told me I was wasting my time. They close at 11 and it was 9:30 I just wasnt getting anyone to answer me at the drive through.