McDonald's Menu Prices at 2150 Morthland Dr ★3.5 (1127)

Go here to meet my grand daughter. They say the lobby is closed...but shes inside waiting for me and they lock the doors. Never telling her they were closed. Also it was 8:08pm. Door says lobby open until 10. Makes no sense. So do you have business hours or not?

I ordered off the mobile app a Mcflurry and when I got there, the machine wasn’t working, but instantly offered to replace the item. The young gentleman helping me at the window was so kind and sweet, I didn’t even mind! Great service!

I should stop going to this McDonald's, but its convenient and 2 out of 10 times the staff is pleasant and they get the order correct. Biggest problem is that most of the time the staff has the "i don't care" attitude and end up getting the order wrong especially in the drive-thru. The owner seems non existent and probably doesn't give a crap about customer satisfaction or that his employees make a bad name for his store. I've read the reviews about this McDonald's and 99.5 % are bad reviews, Seriously..how long does it take McDonald's corporation to step in and handle this situation, retrain or restaff,something, because this store is giving them a bad name.

This is one of the rare times ive posted a review. Look. Ive been to many many fast food places over my 20 yrs in the heating and air conditioning field. The one thing I look forward to with MC Donald's is just consistency . I have to say something because I've been going to this McDonald's for the last 3 years.It's very close to my home. And I keep giving its second chances, because I understand that they're employing younger people. And have a high turnover rate. My biggest deal is no matter what time of the day it is they can never get the order right? It's always missing something. Or it's the wrong stuff. One time I went there. They messed up so bad that they gave me somebody else's food. That had a bite in cause everybody gave their stuff back. And they tried to figure it out by just handing the orders back out. In order that they are supposed to be in originally. Today is the first time I've gone back there in 4 months and they messed my order up again. There was 2 cars in a drivethrough one guy. I heard he had a mobile order. And I had seeing my order on the screen. And agreed to it and they still messed it up. They corrected it but the kid in the window looked at me like I was trying to take sandwiches for free . Don't bother with the contact me at McDonald's at… dot org whatever. Let's just fix it. I don't want anything for free. I want everybody to make what they need to make these days. Those kids need to get paid. The owners need to make money. I understand I need to make money when I do something. Just fix it, get your management on point. Get these kids trained up. Multibillion-dollar company, you can't get your order right in a very successful neighborhood. I mean, this shouldn't be happening. The only good thing i can say so far is I haven't gotten food poisoning yet. I under you can't make everybody happy but this is ridiculous. Advice to anybody that goes to that branch. Get your receipt because you're gonna need it I promise you're gonna need it

Unbelievably slow service. Sa app the drive thru for minutes before even being acknowledged. Literally only ordered a single burger patty and a Coke Zero and they asked me to pull forward for someone to bring out my food/ at that point I was so over it I just asked for a refund as they already took up literally 15 minutes and I didn’t even beg get my order. Carol the GM you should really do better.