McDonald's Menu Prices at 1409 W Amity ★3.3 (1454)

Food: for 5/5 stars at a fast food restaurant, all I expect is consistency. Quality at this location is consistent with most other McDonald's locations I've been to. No weird drops in quality. It's McDonald's, decide for yourself if that's good enough. Service: I've recently become very hard of hearing. Staff here have been willing to flex with me as I adapt to a new disability. Very friendly, very patient when I struggle. Always a good experience. Atmosphere: I haven't really experienced the atmosphere from the inside. Looks clean? The parking lot is in pretty good repair, I don't really encounter pot holes here. I've never seen the outdoor trashcans overflowing with garbage.

Hopefully the owner sees this and realizes it’s why this McDonald’s has become trash. Your employees don’t care. The teen girl running the drive thru speaker on 2/21 at 8 pm, very rude, couldn’t be bothered to listen to our order, we pulled up and found her doing nothing but talking/bothering the kid who was trying to run the drive thru window by himself, she didn’t get the order right since she didn’t listen, so we left. Hire kids who actually want to work. None of us will ever go back after we saw the kind of people who work at this location. No wonder it was empty.

Food should be 0/5 given I didn’t get the chance to try it. Arrived at this establishment Halloween night (a Friday) at 11:35 pm (it said online they close at midnight.) sat at the speaker for 20 minutes total. 10 of those minutes I was behind another car. The car circled around and I pulled forward, waited another 10 minutes. I saw the guy from the other car go inside so I went inside as well. By this time it was already 11:55. The girl behind the counter was extremely rude, I mean EXTREMELY rude. Was unwilling to help even though the restaurant was still technically open. Ignored the customers inside but yelled at another employee for not locking the door. By the time she reluctantly came over to help us I was too uncomfortable to order anything even though I had been waiting 25 minutes at this point. This was my absolute worst experience at any fast food restaurant ever. I feel management should review cameras and reevaluate staff.

Stopped off to get food. Wanted to sit down and eat but the WHOLE place was really dirty. I asked a person if they could wipe a table for me and they said they would get someone. After 15 minutes I asked if they could just give me a rag to wipe off a table. They said let me get someone AGAIN. Rude kids, dirty tables and chairs. I won’t be back.

Not sure why, but this McDonald's historically has the coldest fries of any franchise I've visited. I understand getting good help can be a challenge but there is no reason for the window employees to roll their eyes when asked for ketchup to go with the cold fries. The one thing this store had going for it, at least outside, was how clean it was.