McDonald's Menu Prices at 1925 Russellville Rd ★3.5 (1636)

I can't believe how they do ppl who doordash food!! They don't provide meals nor refunds my daughter paid $11 and supposedly they didn't even have orange juice and claimed they couldn't remake the order because it was through a third party even though the Dasher supposedly brought back the food to the restaurant!! Customer service just ain't like it use to be!! I definitely won't be back since they didn't even try to help resolve the issue!! My child is now without food and without refund!!

I went to drive thru @625am order sausage egg and cheese muffin and ice coffee it was rubbery and I ate a shell. Now I have the stomach issues will never be back.. knowing you just opened that is very inexcusable very very sad

This is the weirdest McDonald's I've ever been to, they do not display the soft drink fountain for customers to get their own drinks while we wait for our food, nor are they in a rush to serve use considering they are serving people just walking in through the door. This new generation of customer service is complete trash.

I am a college student in my town and I live a little over a mile away I would say from the McDonald’s and my car is stuck because of the ice storm so I had walked to the McDonald’s around 9:05pm and when i got there the lobby was already closed and said drive through only so i thought i could do a pick up order and try to pick it up on feet through the drive-through window so i got on the app and purchased a meal and went up to the first window and showed them and the manager “taylor” refused to give me a last name denied my request and made me cancel my order and as a not so rich college student and with the current weather i walked in i was very disappointed how they treated me knowing the conditions outside there was also maybe one other person in a car at the drive through so it was very empty and it’s very cold and they couldn’t just give it to me to the window because it was considered “dangerous”. and i would give it 0 stars if i could and this location is an overall joke i have nothing but problems with food and employees.

This Is the worst McDonald's in the state of Kentucky, and it's not even close. They will routinely butcher your order, management staff will do nothing about it, and corporate doesn't care. You'll be disappointed and they will laugh at you if you complain.