McDonald's Menu Prices at 2500 Dixie Hwy ★3.3 (1814)

This is, without a doubt, the worst McDonald's in the state of Kentucky. Sign says open at 5? Don't expect the lights to be on until 6. Closes at midnight? The lazy workers quit answering the drivethru at 11. Should you get food during the middle of the day, you will get an incomplete order and the food will be undercooked and terrible. Call the store number? They don't care, they don't even answer the phone Dunno why their automated robot reply asks to fill out a form. Look at the literally HUNDREDS of one star reviews of this place. Filling out a form doesn't fix the problem here, you guys just don't care

I’ve been to some terrible McDonald’s but this one takes the cake for absolute worst. I got a fry and a drink and waited well over 20 minutes. And NO they were NOT the slightest bit busy. Yes, they were fully staffed. They are just absolute trash at what they do, which is pitiful, it’s fast food.. NOT rocket science. Girl who gave me my food was beautiful. That was the absolute only upside

There was a wait at the drive-through I Was told that I couldn’t get a caramel Frappuccino So I asked about an Oreo McFlurry. They said no ice cream products so I asked about getting to Strawberry cream pies. I get up to the window. They say they can’t do strawberry pies. Do I want apple or cookies? I say cookies get my order. There’s no fries with my meal and no sauce in the bag that I requested. I drive all the way around and wait again in line then when I pull up, imagine my surprise when I look in and I see a hot fudge sundae, waiting to go for the car behind me, but I was told there’s no ice cream products. I’ve been sick for a week and all I wanted was ice cream. It’s very unprofessional and he lost a sale so I imagine if that’s just me how much money the store is losing.

Most people will take time to leave a negative review so I want to take time to leave a positive review. Fast drive thru, order correct and clean women restroom. Thank you🥤

Management seriously needs to do better with this place. Corporate, whoever. Somebody needs to do something. The female manager needs to step up and do her JOB. Waited on my order close to an hour. Came inside my order is sitting on the counter no one ever brought it out. They reheated the fries in the fryer and gave it to us. I feel bad for the employees that are actually trying to work. I’ve gotten bad service every time I come here in the evenings. Earlier in the day the location isn’t bad but after 4pm they need to be retrained.