McDonald's Menu Prices at 6400 Greenwood Rd ★3.2 (1865)

I usually go late night after work. It's a 50/50 chance how things will be. I typically mobile order. Sometimes it's right, sometimes wrong. Sometimes hot sometimes not. The fries are always undercooked and turn into cold grease before I can eat them. Nobody ever talks unless they're telling me to pull around and wait. But it's the only one between work and home, so I guess I'll keep taking my chances.

I literally sat for 11 minutes at the drive-through speaker on the right side. The other side was moving fine. this is unacceptable. I then got pulled to pick up number four. They bring my food and my frappe is missing and the guy said I didn’t order one showing my receipt and he was upset that I did order one and he didn’t bring it.

Food was as expected. Fresh and hot. 3 stars for the atmosphere. Because there were wet floor signs around unnecessary. But mainly because the bathroom wasnt very clean,and the stall was unclean. The staff were very friendly and courteous.

I received the wrong order on fort dash tonight and when I call to speak with management, she was very respectful and quickly fixed the problem. Food was also remade and delicious. Great customer service thank you.

McDonald’s on Millers Lane what a disappointment I was working late Friday evening right at closing time with your drive-through and it seems as though they was having trouble hearing me so I went inside only to get treated so poorly by management. I was so disappointed I worked at this very store my first job in 1984. Then we was talk not only is the customer always right but that the customer has a choice to go wherever he wants to go. It’s up to us to earn his business by delivering a good hot meal as fast as possible with no controversy So I have to wait five minutes to drive-through and having those trouble so I went inside and stood at the counter for another five minutes. Finally, a lady come out, and I could tell she was probably the manager because she was drift dressed differently. She told me I had to order Online or through some type of box that sits in the dining room at McDonald’s while I was already upset because I’ve never heard of such. You’re already here right here talking to me. You could already have my order taken and now you’re telling me I have to go to this machine and place my order that I’ve never done before so I spent another 10 minutes doing so because I had no idea what I was doing so I’ve been there 20 to 25 minutes already so I’ll go back to the counter and stay in there and stay there. She comes back to me she said did you place your order? I said yes She said well you didn’t. You must’ have forgot to push the button pay it counter, so I went back to the machine and stood there and looked at it and browse through it never could find that button went back to the counter telling her I couldn’t find the button and she walked over there and there it was on the screen magically so now it’s been placed at that point. I went to sit down in my seat. Tell you what after 30 minutes somebody walked outside to the lobby they look like a maintenance man to me in boots. I mean just dirty attire asked me if everybody been waiting on. I said no waiting for my food. He yells back there and they never answer him like they’re not worried about me so I sit there another five minutes, and I heard him talking in the back, believe it or not. I’m not sure what they were gonna do for some reason they had gotten mad at me and I felt really uncomfortable so I went to my truck and left. What a visit to McDonald’s Miller’s and Dixie Highway, Louisville, KY as far as I’m concerned the whole crew was involved because they seen what was going on and no one stepped up to stop it. I don’t know if this is the way they treat people in general but I told him as I walked out the door you’ll be hearing about this. I never called corporate but here it is. I laid it down for you make your own judgment if you want to eat, give you a harder money to people who treat you like this right ahead, but you have the right to take your business elsewhere if you’re not being treated fairly that coming from a loyal customer to McDonald’s eat there at least twice a week every week for 57 years my dad was a manager at this very store where me and my sister both worked Yeah, I can take it on the chin no big deal but what about the ones they meet they can’t you can’t get over it and retaliates and God forbid people are hurt. That’s why you’re customer is always right because you don’t coming back and retaliating against the whole crew I’m laughing, but it’s really sad . Never caused confrontation with a customer because you don’t know what kind of day they’re having and what they’re capable of have a good day.