McDonald's Menu Prices at 8190 Pembroke Oak Grove Road ★3 (2981)

Wow the 3 star rating definitely tells the whole story. Very poor attitude by girl with the tyrese(?) Necklace. I couldn't get her name because her name tag wasn't visible. Extremely rude and no mannerisms. My burger seem to be thrown together. Missing fries. Terrible staff.

Ordered 2 iced coffees, which I do nearly every morning on the app. Never have an issue. This morning I walk in and they had literally turned the coffee pot up and poured it into a cup and put ice on it. When I showed her the picture she started throwing a fit yelling this is plain iced coffee and if I had wanted something different then I should have said so. I pointed the picture to her and said “ma’me I order this all over the US, I’ve never had it come like this before”

Honestly the worst McDonald's I've ever experienced. All 3 times of me coming has been horrible, tried giving them the benefit of the doubt. If you like horrible service, burnt food, and long wait times...this is your place.

We went through the drive through and ordered for the 3 of us. We waited a bit after ordering. I was surprised when the McDonald's employee brought our order to the car and read the receipt.

Every time we come here, including this time, no matter how early we put in our request in the mobile order or if we are the only people here or if there's only a few people here we always have to wait at the curbside pickup. Right now, there are four other people here with us for a total of five. The people in front of us we watched put in their order and be told to drive around and wait. We have been here for 20 minutes just waiting for our food that we place ahead of time about 30 minutes ago. It is always the same at this McDonald's location no matter who is working the counter, so I don't know if this is because the faculty don't care or if this establishment is not giving them the tools they need to deliver food on time. Regardless, this is ridiculous. The score for this McDonald's is always sitting around three stars or lower and everyone agrees that this is unacceptable. We could go to a "sit-down" restaurant and be seated and have our food faster than at McDonald's. As I have been writing this review, people who have came after us have all received their food before us. Now bringing the total of people who have been here since we have gotten here to 7. We only ordered two McMuffins and two bagels with no drink or any sides. Also, I had enough time to write all this on a formal report to McDonald's website on this store and then copy and paste it to this google review.