McDonald's Menu Prices at 5055 Old Taylor Mill Rd ★3.3 (1371)

This location was the worst I've been to in a long time! I came in for lunch the other day around noon-ish. I stood at the front counter without being acknowledged or greeted for 3-5 minutes. It was ridiculous and very frustrating needless to say. Since I was kind of in a hurry, I simply left and took my business down the street to the Latonia McDonald's instead. I was well taken care of there. I'm sorry but ya gotta do better there guys!!

To be honest things were very disorganized. Our $45 order was taken off the screen up front and forgotten for done in. Tenika was here to save the day and get her crew back track! This lady was great!

Ordered online in the app, I’m actually still in spot #5. Waiting 30 mins so far. 30 freaking minutes. What’s the point? I understand being busy but 30 minutes sitting in the pickup spot? They will probably forget the butter and syrup for my order again. I don’t understand. This is ridiculous. It is 10:58 still waiting, been here since 10:22. I guess I’ll go somewhere else from now on. It is now 11:00 no food.

By far, the worst McDonald’s I have ever went into have to wait 15 minutes before I get my food then I don’t get what I order trash all over the lobby signs all over the tables windows disgusting doors always locked by the bathrooms. I go into the bathroom, there’s stuff in the toilet Toilet paper all over the floor the team all back there listening to rap music not paying attention I come through the drive-through as well a different day and a little skinny blonde hit a girl cussing going all through the food in my lap. If I’m not mistaken, I think her name is Tiffany Very rude. I would never suggest this McDonald’s. I would suggest going to a different one.! Whatever store manager, they have up there running it she needs to To get their team and check as I’m a district manager and a corporate person and I pay very closely attention to this kind of stuff when I go to eat, and I will make sure I spread this word out to all my colleagues in my office! And my clients

Several times I have come in there for breakfast and when I come inside the staff ignores me (and other guests I have encountered) while they focus solely on the drive thru customers. I have had to holler back to them thinking that maybe they didn’t see they had a customer at the front counter. They have been VERY RUDE and sarcastically told me to “Use the kiosk” to place my order and then continued to wait only on the drive thru. This is not a one time occurrence…this is SEVERAL times it has happened. If they don’t have the staff to wait on customers in the lobby then they need to lock the lobby doors!