McDonald's Menu Prices at 1100 Kansas Ave ★3.6 (1831)

Got my food adound 7:20pm 2 of these photos are from trip A. I asked for no onions, extra ketchup, add mayo on my cheeseburger. When I got home I found that it has nothing but a smidgen of ketchup and mustard. Looks as if someone tried to wipe the suace off. I went back to fix the mistake and accidentally ended up at a different McDonald's who told me they cant fix a mistake that was from a different location yet ive been able to do that in the past (also yall are the same company wth). When I got to the correct location I was met with impatience from the first window lady. She got my order down and sent me to the second window where I was met with two amazing woman who had a great vibe and even laughed together before handing me my cheeseburger around 8:20pm. I get home yet again, open my sandwich, to find a singular pickle and a little bit of ketchup. I am NOT making a 3rd trip just for this location to mess it up again. McDonald's needs to step up and do better cause how you gonna waste my time and money after guaranting quick, quality, food.

A very good McDonald's Dedicated lobby staff keeps everything clean.

Definitely not my favorite McDonald's you go to. Service is usually slow. The crew members the I've interacted with there aren't very friendly. Coffee is usually old or cold or both, anytime of day. The food hardly tastes fresh. 6 out of 10 times something in the order is wrong or completely left the out of the bag.

I got my order with hair inside my sandwich and the manager was the one the gave me my food I open the box in front of him and showed him the hair and he was like “that’s not hair “ and it was a hair inside he was so rude So I showed it to the kitchen supervisor and she replaced it for me . If I could give this store 0 stars I was doing it In the end my experience in this place destroyed only because this manager that don’t know what is it customer service.

Drive thru at this location has stolen from me twice. First, they refused to refund a frozen drink I paid for, claiming they didn’t have to despite the machine being down, and no viable alternatives being offered. Second, they pulled me to a parking spot and forgot about me for over twenty minutes, serving dozens of other customers, then refused a refund, insisting that I wait longer for spit in food. I contacted corporate, and it has been made clear that there will be no resolution. I’m not begging you to do the right thing over the phone, which was the instructions I was given in a rude voice mail. No. It will be in writing, and now it will be public.