McDonald's Menu Prices at 2045 Florida Ave ★3.2 (910)

It's sad to see McDonald,s trying to save money on ketchup packets considering their prices. I got a basket of French fries and they gave me two packets. I asked if I could have more ketchup and the acted like it was a big deal and gave me three more packets. No wonder the place is almost empty of customers at lunch time.

Since McDs went with kiosks they went downhill fast. Just try to get someone to come to the counter so that you can ask them for the ketchup or dips you ordered but didnt receive. They're all way behind the walls in the now hidden kitchen. The Kiosk takes 3 times longer to order than F2F ever did. And it tskes more than three times longer to get your order. And forget about ordering the sides, like ketchup or dips, because you're not getting them and the "server" is way behind the now-hidden kitchen area before you can open your bag to see what they missed. Zero atmosphere inside compared to when they used to have more and real table seating. Tables are left with trash and crumbs from the last poor souls who chose to eat here. Employees are constantly chattering behind the wall in the hidden kitchen. They're walking orders out the door 4 times fast than indoor orders, so I guess even the drive through is too much for them to handle. The food was hot and decent, and the employees were nice, if you could find them,; but considering the whole experience, I don't think it's worth coming back here. ...and like all of their other responses, McD's wants me to visit their website and perform their quality control for them.

Wish I could give zero stars. I always have issues with this store but only in the afternoon and evening hours. Every time I come here in the morning (which seems to be when their manager is there and actually gives a damn) my order is right and everyone is nice. Today was the last straw because it's the day after Christmas, I've been sick and ordered a spicy mchicken with no mayo. So that means it should come with lettuce as a topping. No. I got a spicy Mchicken with ketchup and pickles. Was looking forward to enjoying my sandwich once I got home, but I can forgot about that. Never coming here again, I'll just go to the Wendy's across the street.

Braya, Beraia, however you spell her name, who is a morning worker with long black hair who does not identify herself, she is above the rules of a uniform. I ordered a small mocha frappe. She tells me to pull to the side- I responded with I don’t have time so refund me. I’m Told I’m rude, need to sleep more and how dare I come to this store.?????? Excuse me? This is how the workers talk to customers? Clearly. Sad part was she had her worker take MY DRINK out to another car and then that driver was upset bc it wasn’t even theirs. Worst McDonald’s in Mandeville. Worst McDonald’s around. This worker is the ugliest attitude person I have ever encountered. She’s in a good place- McDonald’s.

Typical situation where the staff ignores and/or abandons the order counter. After seeing guests waiting to order, I used the kiosk. No number, no printout. So now I'm in the same situation as the people waiting to order. Did it go through? This is during lunch time 1:30ish on a Friday. Customers make the business succeed. When the service is terrible, the customers quit going, then the business ceases to exist.