McDonald's Menu Prices at 2 South Station (Train Station) ★3.1 (583)

WORST MCDONALD'S EVER. Very rude, disrespectful, and unprofessional team working the registers! The manager even slammed the scanner on the counter when I had to place another order for a sundae cone with my QR code! The manager couldn't care less to check whether your coupon/deal applied to your order or not! They are also very stingy with nugget sauces and make you feel interrogated for asking! I asked for BBQ sauce when I saw I only had ketchup packets for my chicken nugget meals and the cashier said the sauces were only for nuggets which I showed her I ordered! She and the manager then spoke in Spanish in front of me as if I was being questioned for asking for BBQ sauce! Can't I have ketchup for my fries and BBQ sauce for my nuggets??? It is also VERY BASIC customer service to repeat the order to the customer to ensure everything is right! They also just filled my large fries halfway, to add to it, there is some cross-contamination going on as there were Oreo crumbs in my fries. Looks like I am not the only one with the same issues with this branch. How is it that corporate hasn't retrained these employees on customer service fundamentals? Disgusting in all aspects!

if you go to this McDonald's don't use the app. I ordered & paid on McDonald's app for pick up while traveling through boston on greyhound bus then employees said I had to pay again before receiving my order. Very poor customer service. No, seating. Table to stand & eat at was dirty. Don't think I would go to this McDonald's again. On a positive note fries were hot & fresh 🍟. 3 Stars mostly because food quality was actually good.

So this McDonald's. After a revamp, has lost its menu entirely. Last time I checked as part of agency law and their franchise agreement they must have one. They decided to cheap out and only use the automotive screen, something I will never use. So the choice is to put in a screen or deprive yourself of customers forever to save a few dollars on employment.

They charge top dollar and do not mix the McFlurrys. I also got a $5 order of fries right before they closed and they were not hot. Granted it was right before they closed so it’s understandable. But they couldn’t return the money for the non-hot fries so I had to take the loss and walk away as a dissatisfied customer. $5 wasted. Nice people who work there though. They just look at you crazy when something needs correction. Otherwise it’s a regular Mickey D’s.

Don't order from here. Horrible service, horrible staff. Never gets orders right. No one let's you order. This one place needs new staff.