McDonald's Menu Prices at 665 Hogan Rd ★3.5 (1676)

Usually the food orders are right, but the staff do not know how to run 2 lanes at once. Every other time I come here, multiple people are made to wait longer in line because a car that showed up later got into the other lane and they are not serving lanes in order. It just happened to me with 2 cars that were behind me, 3 if you include the one that arrived after the car in front of me and got to order first, and then again with 2 other drivers. People should not be getting skipped over, especially more than once. I've been skipped over 3 times before and the excuse was two different people run the lanes, but that is a poor excuse for poor service. They should close one of the lanes if they don't have the staffing for it.

I just don't understand why, that seemingly no matter what day or shift you come, you're waiting. No cars in front of you in line, you get to the window "yeah it's gonna be a bit. Pull into spot # [blank]" And God help you if they say pull up to the door. They are not bringing your food. You're going to have to go get it yourself.

After having an issue with my mobile app and asking if they could manually use one of the general mobile deals, the staff member stormed off angrily telling me that they can't do anything and I couldn't get anything else. I was super respectful and I'm shocked they aren't fired already. I'm now left hungry with a two hour drive ahead of me after a long day. Never coming back to this store. 0/10

I thought id stop at Hogan rd McDonald's today and get a quick lunch for my 3 knowing this is gonna be a risk because 2 weeks ago I did the same at the Newport one and had a 35 minute escapade that started at the drive thru and looped around newport and back to wait in the lobby for the corrected order to find the food was cold so I just went home discouraged, today was no different the only difference was I had to remind the manager twice that I was still here waiting and almost 30 min later im walking out with a bag of cold hard double cheese burgers and luke warm frys. What is going on with McDonald's? My money is not free I went to Iraq 3 times and blown up twice to recieve my pension. I really dont want to give it to McDonald's again. You are better than this!

Figured we go inside as I am not a fan of getting parked. Counter person was attentive and completed our order in under five minutes. Food was brought to our table. Restaurant was clean and soda fountain was properly stocked