McDonald's Menu Prices at 620 Industrial Blvd ★3.6 (925)

I go here too often as its near my home. Its typical McDonald's food. Gets busy at times. Line moves slow. My order has been a little off a few times. Every time I have brought it up, its been taken care of. But what makes this a 5 star McDonald's, is the employees I deal with while visiting. For years its been the same few guys and gals and 100% of the time they are the friendliest McDonald's employees I've ever encountered. Maybe the friendliest of any establishment I've ever been to. I cant shout them out by name as I dont know any of them personally. But I hope more people recognize their commitment to being decent people, if nothing else.

On 1/16/26 at 6:40 am I went through the drive through and requested 5 large caramel coffees with light ice for my employees.The woman handed me the coffees with no ice when I asked,she said,"the ice melted"I specifically asked for light ice and she slammed the window in my face. Horrible service.

Not only was I waiting for a hour and 13 minutes on my food I never received I’ve asked multiple times and had employees walk up to me and ask what my order was. I paid through the kiosk, which of course did not give me a receipt once they find my order in the computer I wait another 20 minutes and still didn’t receive anything so I walked out now I’m sitting here trying to call multiple times and I’m not getting an answer because I need my refund This has to be the worst McDonald’s around in this town I’ve I resolve this issue, I will not be back.

Service here is absolutely horrible. You will wait horrible amounts of time to get your food. They get your order wrong half the time as well. Came in here for my lunch break from work and I ended up waiting 40 minutes for my food. As I got to the counter to ask for a refund so I could get back to work I saw them finishing my order and ended up asking for a to-go bag. There is no reason a fast food place should take this long. Worst of all, my deluxe sandwich barely has any toppings on it, was soggy, and the toppings were placed carelessly and messy. Never eating here again. You'd be wise not to eat here too.

Ordered through the app. Waiting for 20 minutes in the drive thru line is one thing - then you pull up and they only have one person taking orders and two people serving who didn’t know what they were doing. Watched one of the workers make iced coffees and then promptly pour them down the drain. Seems really unorganized. Waited 5 min at the second window when my order was sitting right there. Manager and other worker not pouring coffees down the drain were walking in circles and finally they gave me my bag. No apology for the wait, actually they didn’t say anything to me at all. Food was cold by the time I got it. The management here seems extremely poor and I won’t be wasting my time here again.