McDonald's Menu Prices at 21600 Great Mills Road ★3.3 (762)

Used to be a great place to dine and take your family. Not so much anymore. The kiosk ordering is awful, the food came out cold. The bacon was extra crispy and overcooked like the beef patties. The wait was ridiculous!! Limited tables go right in line with the 30 minute limit on sitting at tables which 10 minutes were used waiting for food. Oh, no drink until food came out!! No soda fountain and condiments station!! Maybe just close your inside dining!!*update: to management, a survey was filled out. I was just so REALLY disappointed that I wrote this google review as well..

Conveniently located in my favorite shopping center in town. It is a bit of a rough area, but the food was always good when I went or got food delivered. It was very efficiently run by people who care about providing an excellent customer experience.

I'm so upset. They don't care about anyone when putting together door dash/ Uber eats orders. I customized my coffee and got plain coffee when I like it sweet. Didnt even get my hash brown after spending all the money on Uber eats to have it delivered. As someone without transportation and in a shitty situation in life, I can't just make it there. Do not order from here if you're not going to the store personally. They suck. I'm over it. And this isn't the first time. They need to care more about their customers. I am outraged. I just want to be able to order food and enjoy it if I can't get out or make It anywhere. And as someone who is very depressed this makes it even worse because not only does life suck but now I'm wasting money.

This location consistently gets at least one thing wrong with my order every single time. Nobody mans the front counter either, so good luck getting things corrected when they inevitably go wrong. I went to get my order corrected tonight after waiting in the drive thru for 10 minutes and half the people in the lobby were inside because they had messed up orders too. I'll drive to the one in California in the future instead.

As someone who has traveled all over the world and this country, this is hands down the WORST McDonald's I've ever been to. They always always forget something, and forget about ordering inside. I seriously doubt there is any quality control. How hard is it to make sure there's three burgers in the bag? I bought three, got two. Thanks for taking my money and giving me less than I paid for