McDonald's Menu Prices at 1706 Ridgeside Drive ★3.5 (1542)

Just my latest from this restaurant. I eat here literally everyday. But this latest is really gross. Breakfast burrito with mold on the tortilla that is on the outside and penetrates all the way through to the inside. I complained and got a form letter saying that it is their wish that we get better service. I'm considering sharing this with the health department.

Didn't expect much going in, this location hasn't been updated like the rest around Frederick. But by no means it looked outdated. Ordered food for kids, staff was friendly, service was quick, and store was very clean. Kids enjoyed the play area as well.

This McDonald’s location consistently delivers on what you’d expect from the brand—quick service, hot food, and a familiar menu that hits the spot when you're in a hurry or craving something classic. I’ve visited this location multiple times, and overall, it’s been a solid experience. The staff is generally friendly and efficient, and my orders have been accurate nearly every time. The drive-thru moves quickly, even during busy lunch and dinner hours, and the indoor dining area is usually clean and well-maintained. I’ve also used the mobile app for pickup a few times, and it’s a smooth process that saves time. The food quality is consistent—fries are hot and crispy, burgers are made fresh, and breakfast items are always reliable. I especially appreciate that they’ve kept the McCafé menu strong—great for a quick coffee or snack on the go. The only reason I’m giving 4 stars instead of 5 is that, occasionally, service can feel a bit rushed or impersonal during peak times. That said, it's nothing out of the ordinary for a high-traffic fast food spot. Overall, this is a dependable location that does a great job meeting expectations. Whether you’re grabbing a quick meal, coffee, or a snack for the kids, this McDonald’s is a solid choice.

I visit this McDonald’s often, but I continue to have the same issue with the employee handing out food in the drive-thru around 3:45–4:00 PM today. The employee does not greet customers at all—no “hello,” no “thank you,” no acknowledgment. She simply stares, hands you the food, and shuts the window. This has happened multiple times, not just today, and it makes the experience very uncomfortable and unwelcoming. In addition, orders are often incorrect. Today, my drink was supposed to be a Coke, but I was given a Dr. Pepper instead. When I asked for a refill, I was only given half of the drink. She then took the cup somewhere else instead of refilling it in front of me, which made me uncomfortable, and I ended up throwing the drink away because I didn’t trust it. This is a serious issue because when it comes to food and drinks, accuracy matters. You never know if someone could have an allergy or sensitivity, and being given the wrong item could cause a real health problem. Customer service is a big part of the experience, especially for a place I visit regularly. A simple greeting, correct orders, and basic courtesy would make a huge difference. I hope management addresses this, because I like this location, but the repeated poor service is disappointing.

Not only is the remodel extremely well done but the kids area is just amazing! We happen to come in on a family night and they have lots of games and coloring books and things for the kids to do. I definitely recommend the McDonald's here in Mount Airy. The management was really wonderful and took care of us the entire evening. I think we may have been the last ones to leave 😂