McDonald's Menu Prices at 180 Endicott St ★3.5 (642)

I go to this drive-through a lot because it’s close to my home. Many times I wonder why because it takes forever.They made a mistake on my mobile order, had a topping on it that I have a sensitivity to and instructed to leave off of it.Took one bite out of it before I realized. Got home called and Woman who answered didn’t respond after I told her what happened. Must have put the phone down and just chose to ignore me. I could hear them all talking in the background. I was pissed off, so I drove over went inside with the item mind you there were only two other people inside and I stood at the counter for a long time. They saw me and chose to ignore me. Finally a woman who I assume was the manager came over. I told her what happened and she didn’t say a word to me of any kind. In fact, she looked totally annoyed with me. She took the item out of my hand went to the back spoke Spanish to someone, threw it in the trash and then gave me a new item and just shoved it in my hands. Some of the rudest, most unprofessional people I’ve dealt with in a long time. I work in customer service. If you make a mistake at the very least you apologize and you make things right. Never mind how long you have to wait in the drive-through every time you go there. I won’t be going to this location again.

Ordered a Big Mac. Received a burger with only an obscene amount of mayo. No Big Mac sauce. Who would eat this? Disgusting

The girl at the window was of average friendliness. The food was McDonald’s food. The wait time was Macdonald’s average wait time through the drive-through at 5:19 on a Friday. My Coke was cold. My burger was hot What more could you ask for?

I ordered a number #5 chicken sandwich meal. Instead they gave me chicken nuggets that sucks. For $10.00. Theses people need little more fast food training in English. Should make customers come inside until the employees are ready for drive throughs. Theses kids are trying hard in a foreign country needs more TLC.

The employees stood around and ignored my mobile order for roughly 10 mins. Then forgot my drink. Once I received my cup, the first self-serve machine was out of syrup. The second self-service soda machine's nozzle blew off the machine, knocking the cup out of my hand and onto the floor. When I notified staff, they thought it was funny. I had to ask someone for another cup. Total Fail.