McDonald's Menu Prices at 247 Mill St ★3.3 (881)

The service was good. They were fast and had everything ready. I got a cheap meal and some burgers and everything was great. Have been coming here years and years and I've never had an issue, outside or in. I rather prefer the old interior of McD's and some of the old amenities but "they" decided to change it and it's ok. Comfortable. But I normally go through the drive thru and eat on the go or in my car when I'm at this one. But they do a great job here.

I used to stop here once a month for an appointment in the area and will never visit again. Today especially reminded me why I stopped coming to this McDonald's specifically. They seem to hire people who lack basic comprehension skills/they genuinely seem to hate their job/usually giving us extreme attitude. I have even seen them dismiss and be cruel to the elderly, though it isn't surprising. (This isn't a matter of perception, it's a pattern). Today, the gentleman at the speaker was focused on something else and had to have the order repeated many times (I give grace in case someone is a new hire/learning etc) He simply wasn't listening or they need a new speaker system. He initially greeted us, then ignored us a good 2 minutes...then came the repeating part. When we went to pay, I had asked the woman at the window to please make sure he got the extra chocolate milk had ordered/make sure it's on the receipt. (We usually get juice in the happy meal and i purchase a chocolate milk just in case...because kids change their mind) She looked at me as if I was crazy and asked me to EXPLAIN what I "meant by that". It felt like I offended her 😂 I didn't know any other way to explain it... but tried anyway. When she finally realized what I meant, she dismissed me as if I did something wrong. I remained nice but was excited to get our food and leave. Once we finally got my daughters food, we realized they didn't even give her French fries in the happy meal and a drink was still missing. It's irritating that these places are over priced and they still can't get one order right, nor be pleasant at all. Ever. Last few times we went, you can tell the fries were stale, the employees are miserable and just don't care about the customer or their job it seems. They almost always treat the customer as if they are interrupting something/shouldn't be there. It's not a welcoming environment. I tried calling a few times to give them a heads up about the missing items and you can never get through... I understand these are younger kids working at these places, but they are so rude and I consistently only get half my order. When we as humans grab these terrible food choices, or eat out for the experience/convenience...we shouldn't be treated as if we are a bother. They need to check their hiring process because there's a reason this location specifically has a pattern of recklessness, rudeness and negligence to the customer. Why be in food service if you lack the skills necessary to be good at your job? If you are irritated by customers, whom you NEED their business...to even have a job? Especially with the prices the food is at, you should hold yourselves to greater standards of behavior. I will be going to Chilis instead 😏

The service here at this particular McDonald's is very good. I've never had an incident of rudeness of any sort ever at this McDonald's. The staff is polite.

Warning, especially for small children. We would not recommend chicken nuggets from here. They now have good size bones in it & sadly there's nothing they can or will do about it. There's been other people before us that have had encountered the same situation. The cashier stated that unfortunately it is from the company where they order from & have no control of it. No refund or nothing will be given except for the fact that the cashier will let management know. Management is very well aware of the chicken nugget situation. If ordering any chicken nuggets from here, one must be very careful no matter the age. Unless something severe happens then seek professional help & or see an attorney. Best of luck to other chicken nugget lovers like us. We'll never order that from here again.

Since Christmas, this location has gone downhill—orders are getting mixed up, and tonight around 7pm (1/06/25) the hamburger wasn’t cooked properly. I called to report it, someone picked up but no one responded. I hung up and called back, and the female who answered sounded like she was high and mumbling.