McDonald's Menu Prices at 275 Hancock St ★3.3 (1557)

It's 24 hours and they are chill about hanging out there to stay warm in the winter times as long as u buy something and are mellow. It'll take them half hour to get ur food anyways and you willl be ignored until it's ready .but it will be fresh and now you're warm . If you're ordering in the lobby after midnight you'll be standing there with everyone else being ignored while the drive through takes over importance at around this time . Overall this place is the way to go . Stay warm out there friends . Est some french fries and a big Mac and enjoy a taste of the fine quisk e of America

The service was terrible. I ordered a sweettea lemonade, but I only received plain iced tea without any lemonade. When I mentioned this to the staff, they only added a few drops of lemonade (yes, you read that right, just a few drops. I know that it supposed to be half & half). They also told me in a rude manner that I could get a refund if I didn't want it. I don't know why, but recently something new has been happening here. The manager seems to want customers to leave if there's nothing on their table or if they're still ordering. They've even set a 15-minute timer. And sometimes this seems to be based on race or age. I've noticed that some people around me weren't told to leave but were implicitly allowed to stay. Is this a form of racial discrimination? Undeniably, if this McDonald's didn't have the support of the local community or the students from the nearby school (who, in my opinion, are the main customers on weekdays), this McDonald's would be deserted due to its poor service and product issues. I don't think these employees have the attitude and service that people working in the service industry should have towards customers.

I ordered a hot coffee, nothing else, waited 20 minutes while watching massive orders of people who ordered after me being filled. Didn’t really care wasn’t in a rush. Until I finally get my order and receive a cup of coffee cold enough that the cup itself was cold. Which I guess was a small blessing seeing how when the worker handed it to me the cover wasn’t on all the way. The wait I can live with but the effort was embarrassing. These are the same people who think they deserve 20+$ an hour.

Drive thru is always a 30-45min wait at any point in time after 10pm Edit I had originally left a bad review because the drive-thru was taking forever at 1:00 a.m., it took 40 minutes to get a six-piece nugget. The general manager ended up calling me and explaining me the scenario that she had just taken over the location and that she's working on improving it. I have been going a couple times over the last few months and the service has been super quick the food has been boiling hot and fresh and honestly some of the best McDonald's I've ever had in my life. Great job turning this location around and you've earned a repeat customer.

I’m really so pissed about my order, I appreciate everyone in this store doing hard work but please hire people that taking orders know English today and just now I waited 20min+ I just got home and want to enjoy my dinner I found the whole order is cold and wrong that’s not first time or second time I’m literally have bad experience with this store What I ordered it’s not what I received and that’s not okay or cool To who responsible about this store, please take care of your customers