McDonald's Menu Prices at 21 W Monroe ★3.3 (1351)

McDonald's in City of Bangor, Michigan at about 6:40pm on 12/31/25 - We got each of our dogs a cheeseburger, my husband opened one and there was a BITE taken out of it…..HOW DOES THIS HAPPEN?!?! All of our other food was fine….or so we hope since we already ate it and fed it to our child. I have never really believed stuff like this when i have seen it online… but now we have just experienced it first hand. Absolutely disgusting.

I have visited this McDonald’s several times over the past month, and while my previous visits were generally good, this morning’s experience was completely unacceptable. I ordered one Big Breakfast with steak and one Big Breakfast with hotcakes and bacon. Both meals were served without any meat at all. The order was incomplete, and there were no hash browns included or even being prepared for breakfast customers at the time. When I informed the cashier about the issue, they attempted to correct it, but that was when the situation became worse. The steak I was eventually served appeared to be leftover from the previous day. It was hard, rubbery, extremely salty, and tasted like it had been sitting for hours. The bacon I received was completely cold. Serving cold, stale meat for breakfast in the morning is completely unacceptable for any restaurant, especially one with the reputation of McDonald’s. It also appeared that the cook in the kitchen was not in a good mood and did not care about the quality of food being served. The steak was dark, dry, and oversaturated with sodium. It was obvious that the cook would not have eaten the same food that was being handed to customers. Rather than preparing fresh food, it seemed he was irritated and simply wanted to get through the shift without regard for quality or customer satisfaction. When I brought this issue to the staff again, their behavior made the situation even more disappointing. The employees behind the counter were laughing and talking amongst themselves instead of focusing on the customers waiting to be served. The cashier appeared more concerned with pleasing the cook than addressing my complaint properly. When I was handed a replacement plate, it contained the same cold, tough steak as before. When I declined it, the cashier threw it away without offering any meaningful resolution, and the staff continued laughing in the background. To make matters worse, the orange juice machine has not been working for the past two mornings. Breakfast customers expect basic items such as juice to be available, and the repeated unavailability suggests that maintenance and customer service are not being properly managed at this location. This level of unprofessionalism is unacceptable and reflects poorly on the management of this restaurant. It is clear that the morning team lacks supervision, quality control, and proper customer service training. Management needs to take immediate corrective action, including retraining the morning staff and reinforcing standards for food quality, freshness, and customer respect. This was without question my worst McDonald’s breakfast experience ever. I will not be eating breakfast at this location ever again. Furthermore, after learning more about the contents and preparation of the steak meat, I will no longer consume that product at any McDonald’s restaurant. I strongly urge management to review what is happening in this kitchen during morning hours, retrain the staff on basic service standards, and ensure that customers are being served fresh, properly cooked meals in a clean and respectful environment. Date of Visit: October 9, 2025

This McDonald's has the Best Play Place for your kids to have a wonderful time . Please 🙏 stop by and tell them Benny Washington sent you . McDonald's to hit beach ⛱️ after or before cruising thru small town atmosphere very retro Pleasantville vibe 😁🤩🤩😇🤑🫡🤔🤗🤗🤗🤗🤗🤗😬😬😬😬

Employees are great i have no problems with them. The prices at this mcdonalds are maxed or at the very least higher than all the other mcdonalds ive been to. Use the app check for yourself you can change location on the fly. The one on west main near kzoo has everything almost 50 cents less. They also start thier employees at a lower rate than other mcdonalds. Even though the other mcdonalds ive been to have lower prices. Also havnt had hot chocolate in months and its the middle of winter.

They don’t read back your order or put it on a screen to view. You pay at the first window and they don’t give you a receipt. Then you get to the next window and they give you the order minus fries so you tell them and they say well we didn’t charge you for the fries. How are you supposed to know when they give you nothing confirming your order? You ask for a receipt because you still don’t have one and then tell them you want to order the fries since they didn’t add them to the order and they say you have to go back in the drive thru line to order fries. Absolutely unbelievable!