McDonald's Menu Prices at 20815 Gibraltar Rd ★3.1 (1580)

Subject: Complaint regarding food quality / Order on Dec 5th To McDonald's Customer Service / Store Manager, I am writing to formally report a serious quality issue with an order I placed via the McDonald's App on December 5th at 11:30 PM. Order Details: Date/Time: December 5th, 11:30 PM Items: 8 Double Cheeseburgers, 4 McChickens, 1 Spicy Snack Wrap The Issue: When I arrived to pick up my order, the drive-thru was extremely busy with a long line of cars. After a significant wait, I received my food and returned home to share it with my children. However, upon opening the 8 Double Cheeseburgers, I was shocked to find them filled with small black chunks, which appeared to be severely burnt diced onions or carbon debris from a dirty grill. These burnt pieces were not just on the buns or surface; they were embedded within the melted cheese layers. Given the state of the burgers, it is hard to believe the staff didn't notice. It felt as though the food was prepared with gross negligence—or perhaps even intentionally disregarded—simply because the store was busy and behind on orders. I understand that fast food is meant to be quick and affordable, but being busy is never an excuse to compromise food safety and quality like this. I have to ask: Would you feed a burger in this condition to your own children? I am deeply disappointed and expect a proper explanation and appropriate action regarding this matter.

Hello. This is the greatest McDonalds in the world. Truly 5 star employees, wow can they make a McFlurry! Something about your ice cream blender is special. Also, the McChickens are something else. They’re tangy, sweet. crunchy, soft, and a perfect mix of mayo and lettuce to cocoon the perfect bite. Every man, woman, and child that works here makes it an incredible experience. I love you.

Excellent customer service in the only way to eat a sausage McMuffin is to put the hash brown inside it. Check out the photo.

Floor is so slick. Too much soap must have been used little kids and adults are all slipping. Employees are so unbothered. Just keep saying it wasn't me. But not trying to help the issue. Being so dismissive and rude on top of the huge safety violation is crazy bad business

came here to recover from some tough times in my life. it never fails to cheer me up when i eat a mcchicken and drink a dr pepper. that fizz from the dr p mixed with the sponginess of the mcchicken tickles my senses in just the right way. shoutout to ya’ll for being 24 hours. i’ve came here at all hours of the night/super early morning. love you guys.