McDonald's Menu Prices at 6231 M 115 ★3.3 (2114)

The staff here are so friendly! Our food was served hot, fresh, and with a smile! Thank you to everyone working last night during dinner hours! You did a terrific job!

I jokingly refer to this is the slowest McDonald’s in the world. I’m not sure what the real problem is at this location, but 20 minutes or longer to get a fast food order is simply not fast food. Staff seems miserable and clearly haven’t been trained or coached in friendly, smiling service. While it’s a convenient location for a travel stop for me, I honestly prefer to get a snack at the Shell gas station next door.

Me and my friends all 💯 % believe that this is the best McDonald’s location in the whole state!!! It was well worth the almost 2 hour drive from Grand Rapids. The food is always fresh and hot 🥵 the service is the fastest ever!! And the staff are excellent and extremely friendly.

We went here yesterday morning for breakfast. It was incredibly busy and they were very short staffed. The cashier (she wouldn’t give me her name) was incredibly rude from the get go. She was kind of heavier and had blonde hair. She took the order ahead of me at the register and then left myself and about 4 other people behind me to wait to place our orders for over 20 mins. There was a young boy who was an employee there that came in early for his shift so he could eat breakfast. He already had his food ordered and was waiting. Just like everyone else. The cashier very loudly called him out in front of everyone and told him he needed to punch in early and get to work. He said he was waiting to eat and she said she didn’t care. Then she proceeded to go out to her car and smoke a cigarette. Marty waited for his food still (all of the customers told him that was bull shit and we didn’t mind waiting so he could eat. We were gonna wait anyways) and when she came back in she told him to get to work. He didn’t and she went and got some other lady who came out and yelled at him to clock in. By now, the customers are standing up for Marty and telling these people they can’t treat him like this. So then the cashier told him to get on the register right now and start taking orders and he wasn’t even clocked in! He finally did get his food, as did the rest of us. But this place treats their employees so terrible. No wonder why no one works there. I called their corporate and I pray this kid gets an apology and a free meal. I have a video but it’s like 45 mins long and not worth the aggravation to me. The drive thru girl was very sweet. I didn’t get her name either but she had glasses and brown hair in a ponytail. She was helping with the front when she was waiting for her stuff at the drive thru. I know I’m not the only one who called and reported this. It’s a shame and I hope they get a better manager. Who, by the way, was never seen this entire time. Shannon.

The woman at the 1st window was rude when I mentioned i had a code for the mcdonalds app. She said I needed to mention it at the speaker before I ordered but she never even asked me for the code at the speaker. Then at the 2nd window, I politely asked the woman if she could dump out some of the ice in my drink because I had asked for light ice, and was charged for it. She then said "I would have to stick my hand in the drink and scoop out the ice". This was such an unnecessary comment. So outlandish and ridiculous. I could hardly believe she said it. I simply asked her to dump some ice out...it didnt seem like thst crazy of a request and then she rudely responds like that? So off putting.