McDonald's Menu Prices at 381 E Chicago St ★3.3 (2309)

ordered a spicy Mc crispy chicken sandwich off of door dash and asked for a plain and they ended up giving me a empty mccrispy box and the big bags the food was in was still taped so it couldn’t be the door dasher

I haven't been able to come in here for the last 4 times and get my order right or get and sweet and sour sauce with my meal. Like little how often am I aloud to come on here and give a review? Because I will come here and leave one every visit so that your rates lower. Go anywhere else.foods crap, they're slow, they don't remember a thing when they're trying to be fast, they're rude when the mess things up. And if they forget about you and you show any type of dissatisfaction with the fact that they forgot about your food they will refuse to serve you. Crappy management crappy place for food.

I have been to this location a few times in a few months. My order is ALWAYS wrong or missing food. Yes, always. There's literally like 10 teenagers standing in a 5'x5' space at the drive-thru window when you pull up to it. The kid right at the window is just there to hand you your drinks and tell you to pull forward and wait in a line of 4 other cars that have been sitting there since you pulled into the parking lot 10 minutes ago. Two kids brought 5 different bags of food out and asked me what I ordered. I told them and I was just handed a random bag. They walked away so fast, by the time I checked the bag and realized, fries were dumped all through the bag and it was missing items I paid for, they were gone. I had to pull back through the drive-thru to tell them food was missing that I paid for. Had to wait another 10 minutes in line. By this time I've been there for 30 minutes. The girl waved me through the first window. When I got to the second window they had no idea why I was back, like the girl at the microphone couldn't tell them I was back because the didn't give me all of the food I paid for? Then they act surprised that someone came back to get the missing food that they paid for. Finally I get the food without any expression of "sorry about that". I drive 3 minutes to get home. I get the food out and realize it's the wrong order entirely. The food is dry, overcooked, shrink-flated, and cold as ice. I didn't eat more than 2 bites because it's crap. NEVER AGAIN. I will never go to this location again. It's like, going to McDonald's and having expectations of proper order fulfillment, is some weird form of self punishment. I need to stop eating this junk anyway, I know better.

THERE AINT NO BUN ON MY MCCHICKEN. paid extra $4 for a double quarter pounder with cheese with extra patties, DIDNT GET NO EXTRA PATTIES. also forgot my milk….

Worst costumer service. Messed our order up two times. Guy at the window had the worst attitude when we told him they messed up our food. He looked at us and said " what do you expect me to do" the manager also had a mega attitude because she had to do her job. Then we were told the order was messed up bc they dont speak English. I have never ever had an interaction like that. By far the worst customer service. Each one of the people we dealt with need to be fired and replaced.