McDonald's Menu Prices at 13676 Grand River Avenue ★3.3 (2100)

Food was mediocre. Fries were stale and cold. Burgers were dry. I had a large order but if course items were missing. The lady at the window had a great attitude tho. She packed up our drinks in the washer bags to help us with carrying them. Gave plenty of condiments and smiled the whole time.

I went to this specific location because its so close to my job.. its maybe 2 miles aways… my lunch is only 30 mins.. it took maybe 5 mins to get there.. once there i pulled up to the drive thru.. soon as i came to the speaker “ l’ll be with u in one moment.” Which was fine.. after 8 minutes!! Of waiting with no response i had no choice but to drive off starving, and frustrated.. with no time to get anything else.. now i know for a fact these corporations know how bas customer service has gotten.. just like i’m seeing it and experiencing it everywhere i know the owners of the businesses do as well.. im not sure why an establishment that literally depends on customer service would hire anything other than people that are willing to do the job.. im not sure why management would get away with allowing this.. i dont understand whats happening..but one thing i do know for a fact at the end of the day the customer will simply spend their money elsewhere.. i mean thats what your employees are basically telling your profit… so if u are okay with this i am to.. i will be warning everyone i come in contact with about this specific location.. i already contacted corporate.. now im doing a google review.. thinking about doing a tik tok as well.. the public is tired.. the workers are tired.. but the owners are quiet and comfortable.. good luck with that… the customer, amd the employees aren’t the problem.. its management and everything above it..

Purchased a big breakfast and all was good except no salt or pepper was given... I have noticed a trend with most fast food places they don't automatically given a customer condiments anymore, one would have to ask and I think it should be a given according to purchase...no big deal just an observation. The price no problem.

Last night I placed an order by doordash of 2 happy meals one with diet coke and another with coke, some medium fries and 20 nuggets, they didn't pack the happy meals and I got only the nuggets and the potatoes and drink only a sprite (when I hadn't ordered sprite), with the credit I got for the failure I asked again for the happy meals and some medium fries, when the happy meals arrived they were empty, they only brought the toys, they didn't pack the fries and for drink they brought a mr. pepper. The mistake was his workers' because the bags were sealed

I waited almost 15 minutes for 2 fresh orders of fries for them to be mediocre and not even warm. I do enjoy the coffee from there. The staff respond quickly. With prices that keep going up, I'd like for at least my order to be correct.