McDonald's Menu Prices at 22525 Woodward Ave ★3.6 (1424)

I ordered a bacon quarter pounder with cheese through the doordash app. The burger came with no bacon and no cheese. It doesn't come with lettuce and I didn't request lettuce, but the burger had lettuce anyway. I tried calling the store twice to complain and the call wouldn't go through. This is the worst example, however they often don't put bacon on the burger when I order a bacon quarter pounder.

The line for the drive threw was literally backed up to the street, prbly 10 cars in line. So I decided to go inside. There were just 2 of us inside but for some reason my order took 20 mins!!!! All I had was 2 double cheeseburgers n a drink, thats it. 20 mins I stood there waiting n saw about 15 cars in the drive threw get served before I got my 2 burgers. Why does this place basically ignore the front line? THERE IS ZERO REASON ANYONE SHOULD HAVE TO WAIT 20 MINS FOR 2 BURGERS. Then when I finally got my order 1 of the burgers was missing so I had to go back in. When I said something all I got was an attitude from the kid working there as if itd my fault I waited so long n screwed up my order. Ill never go back here.

I’ve given this location MULTIPLE chances bc it’s the one closest to my house and has the highest rating I’ve seen. That being said, RIDICULOUS. Multiple times my quarter pounders have been near raw in the middle, fries are always cold and room temp, nuggets are never fresh, they always forget something - usually pies, straws or sauce packets. The morning crew is nicer than the evening crew for sure, but I don’t really care about that. I’ve worked fast food and can understand the attitude tbh. But don’t roll your eyes at me when I bring in the burger I ordered PLAIN that you smothered in onions lol

I just want to shoutout Jolay (sorry for spelling), the manager at this location. I called about a burger I received late the other night that was still raw (no blame, I get it) and asked for a remake the next day. She was super delightful when I called on the phone, and when I came in, she was quick to address it, remade the meal, and even stuck a little apple pie in there for the inconvenience. The biggest thing for me was how she greeted me with a smile. This is the exact type of person who you want to represent your company. Keep them and treat them well when you have them, McDonald’s.

malcolm was an excellent person to be on the curbside delivery today. he was very professional and handled everything with excellent customer service, even when the order was incorrect he went above and beyond to make the corrections that were needed. to the manager Zee, this man deserves a raise. you have an continuous support with business.